Knowledge Management Specialist

Bestica Inc.; Dayton (OH); On-site; USD 65,000 - 120,000; Full time

Job summary

Bestica Inc. is seeking a contractor-level professional in Dayton, OH to manage FOIA requests, protect PII/CUI, and prepare official documentation for leadership. The role requires strong communication and knowledge of information lifecycle management, with extensive Microsoft 365 usage.

The position emphasizes NDA compliance and confidential, sensitive data handling, supporting Air Force/DoD information governance requirements. On-site work in Dayton, with potential for long-term engagement.

Qualifications

• Experience with FOIA requests and information lifecycle management.
• Ability to safeguard PII/CUI and advise on breach reporting.
• Strong written and verbal communication for leadership briefs.
• Proficiency with Microsoft 365 suite and SharePoint workflows.

Responsibilities

• Develop and write official documentation and briefings for higher level leadership.
• Manage and protect confidential and sensitive information.
• Assist in implementing information lifecycle management policies.

Skills

FOIA processing

PII/CUI protection

Oral and written communication

Technical documentation drafting

Information lifecycle management

Education

Bachelor’s degree (2+ years)

Associate’s degree (4+ years)

Tools

Microsoft 365

MS Excel

MS Outlook

MS Word

MS Teams

MS PowerPoint

OneNote

SharePoint workflows

Job description

• The contractor employee shall possess a Bachelor’s degree with at least two (2) years, or an Associate’s degree with at least four (4) years, of demonstrated experience with the following:


• Understanding of federal law, and DoD/DoW guidelines regarding information lifecycle management and statutory public disclosures.


• Proficiency in managing Freedom of Information Act (FOIA) requests.


• Ability to safeguard Personally Identifiable Information (PII), provide guidance on breach reporting protocols, and protect Controlled Unclassified Information (CUI) and mission-critical data from unauthorized disclosure.


• Proficiency in the lifecycle management of official publications, operating instructions, and standardized forms, including all creation and revision processes.


• The contractor employee shall possess at least two (2) years demonstrated experience developing and writing official documentation and briefings for higher level leadership and oral/written communication skills.


• The contractor employee shall possess demonstrated experience with Microsoft products to include but are not limited to Microsoft 365, MS Excel, MS Outlook, MS Word, MS Teams, MS PowerPoint, OneNote, and SharePoint workflows.


• The contractor employee shall have a signed Non-Disclosure Agreement (NDA) in place based on the potential access to confidential, proprietary, and/or sensitive information. The NDA shall be provided to the Government Program Manager by start of performance.

Highly Desired Qualifications

• Demonstrated experience developing technical documentation, Staff Summary Sheets (SSS), and executive-level briefings, specifically utilizing Air Force Handbook 33-337 (The Tongue and Quill).


• Demonstrated experience managing records within the Air Force Records Information Management System (AFRIMS) and processing FOIA requests via standard DoD/Air Force FOIA portals.


• Certified Knowledge Manager (CKM) certification or a Project Management Professional (PMP) certification (CKM preferred).


• Demonstrated experience applying Air Force Research Laboratory (AFRL) directives regarding information lifecycle management and statutory public disclosures.