KnowBe4 Security Awareness Administrator — Remote

Jobgether SRL; Miami (FL); Hybrid; USD 62,000 - 83,000; Full time

Benefits offered by this job

Remote work

Healthcare options (Dental, Medical, 4

Job summary

Danta Technologies is seeking a KnowBe4 Security Awareness Administrator to manage and enhance the organization’s phishing simulation program. You will administer the KnowBe4 platform, run campaigns, maintain dynamic user groups, and develop reports for varied audiences.

Power BI experience is highly desirable. This contract role is fully remote (US-based) at $50/hr on W2, spanning 6+ months with collaboration across Security, IT, HR, and Compliance teams.

Qualifications

• Hands-on experience administering the KnowBe4 platform.
• Experience planning, configuring, and scheduling phishing simulation campaigns.
• Strong understanding of KnowBe4 campaign settings, templates, landing pages, training assignments, and reporting capabilities.
• Experience creating and maintaining dynamic user groups.
• Ability to interpret phishing simulation and security awareness metrics.
• Experience developing customized reports for technical, management, and executive audiences.
• Strong attention to detail and ability to manage recurring campaigns.
• Excellent written and verbal communication skills.
• Ability to handle sensitive employee and security-related information with discretion.

Responsibilities

• Administer and maintain the KnowBe4 platform, including users, groups, campaigns, training assignments, and platform settings.
• Design, configure, launch, and schedule phishing simulation campaigns aligned with organizational objectives and risk profiles.
• Create targeted phishing campaigns using appropriate templates, landing pages, risk levels, departments, locations, and user populations.
• Develop and maintain dynamic user groups based on criteria such as department, location, role, risk score, training status, and campaign behavior.
• Ensure user and group data remains accurate and synchronized with relevant identity or directory systems.
• Manage security awareness training assignments and remedial learning programs.
• Monitor campaign performance, including opens, clicks, attachments, data submissions, reported messages, and repeat failures.
• Create customized dashboards, reports, and executive-level summaries.
• Analyze trends and identify high-risk users, departments, and recurring behavioral patterns.
• Recommend improvements to phishing resilience and overall security awareness.
• Support communication plans, awareness initiatives, and stakeholder engagement activities.
• Maintain documentation for campaign configurations, reporting processes, and administration procedures.
• Collaborate with Information Security, IT, HR, Compliance, and business stakeholders.
• Ensure security awareness activities align with organizational policies and compliance requirements.
• Evaluate new KnowBe4 features and recommend program enhancements.

Skills

KnowBe4 platform administration

Phishing campaign design

Dynamic user group management

Security awareness training management

Reporting and analytics

Power BI dashboards

Excel data analysis

Identity directory concepts

KnowBe4 APIs & data exports

Tools

Microsoft Power BI

Microsoft Entra ID / Active Directory

APIs / CSV exports

Job description

Danta Technologies is seeking a KnowBe4 Security Awareness Administrator to manage and enhance the organization’s phishing simulation program. You will administer the KnowBe4 platform, run campaigns, maintain dynamic user groups, and develop reports for varied audiences.

Power BI experience is highly desirable. This contract role is fully remote (US-based) at $50/hr on W2, spanning 6+ months with collaboration across Security, IT, HR, and Compliance teams.