Kitting Supervisor

greenworkssunriseglobalmarketing

Morganton (NC)

On-site

USD 55,000 - 75,000

Full time

4 days ago

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Benefits offered by this job

Health coverage

401k company match plan

Paid sick, personal, and vacation

Job summary

Greenworks is seeking a Kitting Supervisor to lead day-to-day operations across Returns, Reconditioning, Kitting/Dekitting, and the Open Box Program on the production floor.

You will spend about 85% of your time on the production floor, supervising team members, coaching performance, and ensuring safety while maintaining accurate inventory and quality standards for returned items.

Qualifications

Experience in reverse logistics, reconditioning, or kitting/dekitting preferred.
Strong analytical and problem-solving skills.
Hands-on, team-oriented leadership.
Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).

Responsibilities

Lead day-to-day operations across Returns, Reconditioning, Kitting/Dekitting, and Open Box Programs on the production floor.
Supervise the Open Box Program, ensuring accurate inspection, grading, and resale preparation.
Manage SAP inventory movements and maintain accurate records for reverse logistics.

Skills

Reverse logistics

Kitting

Dekitting

Leadership

Safety compliance

PIT operation

Data analysis

Communication

Education

High school diploma or GED

Bachelor's degree preferred

Tools

SAP

RF guns

RF scanning

Job description

Company Summary:

As a rapidly growing global manufacturer of residential and commercial products, Greenworks is leading the charge toward a more powerful and sustainable future. With over 20 years of research and development, including over 1000 patents in outdoor power equipment, power tools, and lifestyle products, we're pushing the limits of what battery technology can do to improve the quality of work and life.

Position Responsibilities may include, but not limited to:

The Kitting Supervisor is responsible for leading day-to-day operations across multiple functions within the Kitting department, including Returns, Reconditioning, Kitting/Dekitting, and the Open Box Program. This role ensures all processes run efficiently, safely, and in alignment with company standards for quality, performance, and customer satisfaction. The Supervisor works closely with cross-functional teams and service providers to manage workload, maintain accurate inventory, and support continuous improvement.

Key Responsibilities:

Lead and direct employees through full-cycle reverse logistics operations: receiving returned products, processing, testing/reworking, kitting/dekitting, labeling, and preparing items for resale or disposition.

Supervise the Open Box Program, ensuring products are accurately inspected, graded, and prepared for resale at the appropriate discount.

Manage SAP inventory movements and maintain accurate records for all areas under the reverse logistics umbrella.

Spend approximately 85% of the time on the production floor, supporting team members, building relationships, providing coaching, and offering real-time performance feedback.

Assign daily tasks based on individual skills and workload priorities across Returns, Reconditioning, Kitting/Dekitting, and Open Box activities.

Ensure safety standards are followed, including hazardous materials handling and lift truck operation guidelines.

Utilize RF guns and scanning tools to optimize tracking, accuracy, and efficiency.

Conduct quality checks at each stage of reconditioning, testing, and packing to maintain product integrity.

Monitor part inventory levels and productivity metrics, adjusting resources as needed.

Respond to customer complaints or issues involving reconditioned and returned products with professionalism and resolution-focused communication.

Participate in project management by supplying data and supporting documentation as needed.

Hold team members accountable for meeting performance and attendance expectations.

Conduct interviews to fill open positions and support training and onboarding of new team members.

Key Responsibilities Cont.:

Maintain clear communication with Human Resources on projected openings, employee challenges, or policy violations.

Operating and Training of Powered Industrial Trucks (PIT) equipment (Forklift, Pallet Jacks, and other PIT)

Perform other duties as needed.

Available to work weekends, holidays, and overtime when needed.

Required Skills and Experience:

Experience in reverse logistics, reconditioning, or kitting/dekitting preferred.

Strong technical aptitude with experience managing processes and troubleshooting issues.

Analytical and problem-solving skills with the ability to collect data, establish facts, and draw valid conclusions.

Effective leader with a hands-on, team-oriented mindset.

Strong interpersonal and communication skills, both verbal and written.

Ability to proactively identify challenges and implement solutions.

Highly organized with strong attention to detail and a willingness to learn new systems and processes.

Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).

Knowledge of Powered Industrial Truck (PIT) operation and safety procedures.

Ability to thrive in a fast-paced, dynamic work environment with minimal supervision.

Collaborative contributor in cross-functional teams.

Required Education:

High school diploma or GED required; Bachelor's degree preferred

Potential Requirements:

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. The essential physical requirements of the position will consist of, but not limited to: