Kitting Manager

Insight Global; Chicago (IL); On-site; USD 75,000 - 95,000; Full time

Job summary

Insight Global is seeking a Kitting Manager/Supervisor to lead a high-volume kitting department on a busy production floor in Chicago. You’ll own daily production execution, staffing, workflow, quality, and priorities, ensuring kits are assembled accurately and delivered on time for major retail clients.

The ideal candidate has hands-on kitting leadership in a production setting, with a knack for managing hourly teams, scheduling, line balancing, and driving continuous improvement.

Qualifications

• 3+ years leadership in kitting, fulfillment, or related production.
• 3+ years hands-on with kitting, assembly, packaging, or order fulfillment.
• Experience leading hourly production employees and daily staffing.
• Experience with kit assembly, packaging, labeling, staging, or order fulfillment.
• Ability to manage multiple jobs, production priorities, and customer deadlines.
• Strong safety and quality mindset.
• Coaching, training, and performance-management experience.
• Ability to troubleshoot production issues and drive improvements.

Responsibilities

• Lead, coach, schedule, and develop kitting employees
• Manage daily production, staffing levels, workflow, and job priorities
• Oversee kit assembly, staging, packaging, labeling, and quality
• Ensure completed kits meet customer specifications and delivery deadlines
• Allocate labor based on production volumes and changing priorities
• Cross-train employees to increase workforce flexibility
• Track productivity, labor efficiency, accuracy, rework, waste, and on-time delivery
• Identify bottlenecks and troubleshoot production issues
• Implement workflow and process improvements
• Coordinate with production, scheduling, quality, shipping, and other departments
• Maintain a safe, clean, organized, and accountable production environment
• Hold employees accountable to safety, quality, productivity, and attendance expectations

Skills

Leadership

Kitting

Staffing

Production scheduling

Quality control

Process improvement

Coaching

Safety mindset

Job description

• Duration: Permanent
• Schedule: Monday-Friday onsite | 5:30 AM-2:30 PM
• Start Date: Targeting November 16
• Interview Process: 2 rounds | Virtual + In Person

Incentives:

• Permanent leadership opportunity with a large, established printing and fulfillment company
• Opportunity to lead a high-volume kitting operation supporting major retail clients
• Strong compensation with potential flexibility based on experience
• Hands-on ownership of staffing, production, quality, productivity, and process improvement
• Opportunity to develop employees and improve day-to-day kitting operations

Must Haves:

• 3+ years of supervisory or leadership experience within kitting, fulfillment, packaging, printing, or a related production environment
• 3+ years of hands-on experience with kitting, assembly, finishing, fulfillment, or similar hand-work production processes
• Experience leading hourly production employees and managing daily staffing and workflow
• Experience with kit assembly, packaging, labeling, staging, and/or order fulfillment
• Ability to manage multiple jobs, production priorities, and customer deadlines
• Experience monitoring productivity, labor efficiency, accuracy, quality, rework, waste, and on-time delivery
• Strong employee coaching, training, cross-training, and performance-management experience
• Ability to troubleshoot production issues and implement process improvements
• Strong safety and quality mindset

Nice to Haves:

• Experience within retail kitting or retail fulfillment
• Printing, direct mail, POP/POS display, or marketing fulfillment experience
• Contract packaging / co-packing experience
• Experience managing large hourly production teams or leads/supervisors
• Lean Manufacturing or continuous improvement experience
• Experience with high-volume, customer-specific production
• Experience supporting major retail or consumer-facing clients

Job Description:

Insight Global is seeking a Kitting Manager/Supervisor to lead the day-to-day operations of a high-volume kitting department. This individual will own daily production execution, staffing, workflow, quality, and job priorities while ensuring customer-specific kits are assembled accurately and completed on time.

The operation supports retail customers with projects that can include assembling, packaging, labeling, and preparing marketing or promotional materials for distribution. The ideal candidate has direct kitting experience and understands how to effectively manage a labor-intensive, hand-work production environment.

Key Responsibilities:

• Lead, coach, schedule, and develop kitting employees
• Manage daily production, staffing levels, workflow, and job priorities
• Oversee kit assembly, staging, packaging, labeling, and quality
• Ensure completed kits meet customer specifications and delivery deadlines
• Allocate labor based on production volumes and changing priorities
• Cross-train employees to increase workforce flexibility
• Track productivity, labor efficiency, accuracy, rework, waste, and on-time delivery
• Identify bottlenecks and troubleshoot production issues
• Implement workflow and process improvements
• Coordinate with production, scheduling, quality, shipping, and other departments
• Maintain a safe, clean, organized, and accountable production environment
• Hold employees accountable to safety, quality, productivity, and attendance expectations

Ideal Candidate Profile:

• Hands-on operations leader who has actually managed kitting, not simply general warehouse or manufacturing operations
• Experience overseeing teams that assemble multiple components into customer-specific kits, packages, displays, or finished orders
• Strong background managing hourly employees in a fast-paced production environment
• Comfortable spending significant time on the production floor
• Understands staffing, line balancing, production scheduling, quality, and customer deadlines
• Strongest backgrounds include retail fulfillment, contract packaging/co-packing, printing, direct mail, POP/POS displays, promotional products, and value-added fulfillment
• Able to analyze production metrics, identify issues, and hold teams accountable for improvement
• Strong people leader who can coach employees while maintaining a high-performance environment