Kitchen Supervisor
POSITION: Kitchen Supervisor
DEPARTMENT: Food & Beverage
REPORTS TO: Director of Food & Beverage
FLSA STATUS: Full-time Seasonal, Non-Exempt
SUMMARY
ASM Global, the leader in privately managed public assembly facilities, has an immediate opening for a Kitchen Supervisor at ASM Global/TechPort Center and Arena. The Kitchen Supervisor is responsible for preparing food in a timely, efficient, sanitary, and consistent manner. The role requires working in a fast-paced, high-pressure environment, with the ability to quickly identify and act on job duties. The supervisor must work as part of a team, follow all safety procedures, and handle heat and stress effectively in a kitchen setting.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Supervise all line cooks during service, ensuring proper setup and breakdown of the service area.
- Set up stations and gather supplies needed for menu preparation.
- Ensure line cooks prepare a variety of foods, including meat, seafood, poultry, vegetables, and cold items.
- Ensure all food items are covered, dated, and stored correctly.
- Stock all goods before each shift and maintain sufficient food levels at line stations for smooth service.
- Use food preparation tools according to manufacturer instructions.
- Oversee food preparation and cooking to meet quality standards.
- Close the kitchen properly, following the closing checklist for all stations.
- Maintain a clean and sanitary work environment at all times.
- Assist with and oversee cleaning, sanitation, and organization of the kitchen, walk-in coolers, and storage areas following ASM Global and chef guidelines.
- Adhere to standard portion sizes, cooking methods, quality standards, and kitchen policies and procedures.
- Perform additional duties as requested by the Executive Chef.
- Prepare dishes accommodating food allergies or intolerances.
- Ensure storage areas are tidy and products are stored properly.
- Follow safe and hygienic food handling practices consistently.
- Return used utensils to appropriate areas after use.
- Assist with all duties assigned by the Executive Chef.
- Train new kitchen staff on techniques, presentation, and protocols.
- Follow grooming standards and policies for themselves and staff.
- Perform other necessary duties as assigned.
Supervisory responsibilities
- Manage kitchen operations in the absence of the Chef.
- Report food or HR issues to the Chef.
- Ensure staff clock in/out correctly and take breaks as scheduled.
- Mentor employees to improve service standards through exemplary practices.
- Open or close food service areas as needed.
- Notify chefs of low inventory levels daily.
EDUCATION AND/OR EXPERIENCE
- High school diploma or GED required.
- Serve-Safe certification required.
- At least 3 years of food service experience preparing meals, including 2 years in kitchen management.
SKILLS AND ABILITIES
- Ability to produce high-quality food in a fast-paced environment.
- Customer service-oriented attitude.
- Strong knowledge of sanitation practices.
- Maintain proper grooming and dress code.
- Work ethic emphasizing urgency and quality.
- Ability to collaborate with staff.
- Ability to multitask effectively.
- Attention to detail.
WORKING CONDITIONS
- Work involves noise, heat, temperature changes, odors, moisture, and kitchen elements.
- May require additional hours based on workload and staffing.
- Willingness to work evenings, weekends, and holidays.
PHYSICAL DEMANDS
- Moderate physical effort: standing, carrying, bending, stretching, stooping, pulling, pushing, lifting up to 50 pounds.
- Must be able to move around the facility, stand for long hours, and communicate effectively.
- Work may be inside or outside depending on event needs.