Kitchen Service Associate, Customer Focus

Heritage Grocers Group; East Palo Alto (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

Cardenas Markets in California is seeking a Kitchen Clerk to deliver quality customer service in a retail store environment and model the company's core values.

You will greet customers, help organize displays, assist cooks, handle orders, and work with kitchen equipment. This role requires a valid Food Handlers Card and retail experience; physical duties include lifting up to 25–50 lbs.

Qualifications

• Food handling and customer service experience preferred.
• Ability to greet and assist customers in a retail setting.
• Willingness to work in a fast-paced kitchen environment.

Responsibilities

• Greet and interact with customers to address questions or concerns in a friendly, service-oriented manner.
• Organize products in display case and tables while ensuring fully-stocked cases.
• Maintains standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, department conditions, and food safety.
• Assists the cooks with making specific dishes.
• Fills and re-stocks front counter utensils, water sanitizer, vegetables, and drinks.
• Work with various professional kitchen equipment, including heat sources, mixers, and blenders.
• Takes food orders in person and by telephone.
• All other duties as assigned.

Skills

Valid Food Handlers Card

Customer Service and retail experience

Job description

Cardenas Markets in California is seeking a Kitchen Clerk to deliver quality customer service in a retail store environment and model the company's core values.

You will greet customers, help organize displays, assist cooks, handle orders, and work with kitchen equipment. This role requires a valid Food Handlers Card and retail experience; physical duties include lifting up to 25–50 lbs.