Kitchen Manager: Lead Back-of-House & From-Scratch Prep

Applebee's/IHOP; Onalaska (WI); On-site; USD 52,000 - 72,000; Full time

Job summary

Applebee's/IHOP in the United States is seeking a Kitchen Manager to lead back-of-house operations, ensure food safety and high standards for made-from-scratch dishes, and manage purchasing and costs. You will supervise hourly staff, handle supervisor communications, and maintain safety and sanitation programs.

The role requires 2-3 years of management experience in hospitality, a high school diploma or equivalent, and valid driver’s license with reliable transportation.

Qualifications

• 2-3 years of management experience in the restaurant, entertainment or hospitality industry.
• High school diploma or equivalent.
• Valid driver’s license and reliable transportation.
• Responsible alcohol service and food safety certifications as required.
• Kitchen Managers must have current alcohol and food certifications that meets state requirements.

Responsibilities

• The Kitchen Manager is responsible for the back of the house and all of its functions.
• Will direct the activities of back of the hourly associates ensuring cleanliness and sanitation, implement purchasing and cost controls, and follow up with corrective action where needed.
• Will ensure that “made from scratch food” is made to specification and will perform any administrative and accounting duties according to company policy.
• 1. Ensures prompt, friendly service according to company guidelines.
• 2. Directs overall activities and performance of associates on a shift by shift basis.
• 3. Breeds a culture using the Vision / Mission statement to guide Teamwork, Results, Integrity, Passion for Service, Fun, Balance, Innovation and being Guest Driven.
• 4. Ensures the immediate response and correction of all verbal guest complaints to self and staff. Refers all verbal and written guest complaints to AGM/GM.
• 5. Ensures guest contact as a priority with self, utilizing a target goal of 100% table visitation.
• 6. Enforces alcohol awareness on a shift to shift basis.
• 8. Ensures product preparation and presentation uncompromisingly meeting company standards.
• 9. Effectively schedules associates to meet sales demands.
• 10. Maintains effective safety and security programs according to company policy and government standards.
• 11. Corrects unsafe practices or conditions.
• 12. Promotes and manages restaurant organization, cleanliness and sanitation.
• 13. Performs routine maintenance and immediately informs General Manager of needed repairs.
• 14. Advises GM of any non -routine situations.
• 15. Communicates with other managers daily through management log and shift change meetings.
• 16. Completes all other assigned duties and responsibilities.

Skills

Management experience

Food safety

Alcohol service certification

Driver's license

Education

High school diploma or equivalent

Job description

Applebee's/IHOP in the United States is seeking a Kitchen Manager to lead back-of-house operations, ensure food safety and high standards for made-from-scratch dishes, and manage purchasing and costs. You will supervise hourly staff, handle supervisor communications, and maintain safety and sanitation programs.

The role requires 2-3 years of management experience in hospitality, a high school diploma or equivalent, and valid driver’s license with reliable transportation.