Kitchen Manager - DraftKings Sports & Social Troy

Live! Hospitality & Entertainment; Troy (MI); On-site; USD 52,000 - 76,000; Full time

Job summary

DraftKings Sports & Social Troy is recruiting a Kitchen Manager to oversee daily culinary operations at the Troy, MI venue. You will manage staffing, uphold sanitation and quality standards, and ensure accurate costing and inventory control.

Ideal candidates have 2–4 years supervising kitchen staff in high-volume settings, strong leadership and communication skills, and flexibility to work evenings and weekends. This role requires adherence to health and safety guidelines and company policies.

Qualifications

• High school diploma or GED required; culinary arts courses or related degree preferred.
• 2–4 years experience supervising and/or managing kitchen staff in a high-volume kitchen.
• Strong cooking skills with attention to detail.
• Excellent people management, communication and listening skills.
• Proven ability to lead a team and communicate effectively, both verbally and in writing.
• Flexible and adaptable to change; strong time management and organizational abilities.
• Willingness to work evenings, weekends and holidays.

Responsibilities

• Control day-to-day culinary operations within company policies and staffing levels.
• Maintain kitchen cleanliness, proper uniforms and appearance standards.
• Maintain costing and documentation of dishes and inventory procedures.
• Establish inventory procedures and determine min/max stock levels for food and kitchen supplies.
• Ensure safe storage of food and beverage products and minimize waste and pilferage.
• Ensure equipment is operational and kitchen areas meet sanitation standards.
• Resolve staff conflicts and customer service issues efficiently; lead during heavy shifts.

Job description

DraftKings Sports & Social Troy is bringing the ultimate fan experience to Somerset Collection in Troy, MI. Don’t miss a moment of the action with a huge 32-foot big screen media wall, and over 20 HDTVs! We’re raising the sports bar with big eats, an extensive beer selection, live music, DraftKings Lounge, crush bar, outdoor patio and games. DraftKings Sports & Social Troy is the perfect destination for true sports enthusiasts.

Kitchen Manager Responsibilities Include, But Are Not Limited To

• Control the day-to-day culinary operations of the venue within the policies and guidelines set forth by the company, including the ensurance of appropriate levels of staffing.
• Maintain a professional company image, including kitchen cleanliness, proper uniforms and appearance standards.
• Maintain updated and accurate costing and documentation of all dishes prepared and sold in the food and beverage operations.
• Establish procedures and timeframes for conducting inventory. Determine minimum and maximum stocks for all food, material, and kitchen equipment.
• Maintain procedures to (1) ensure the security and proper storage of food and beverage products, kitchen inventory and equipment, (2) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (3) to minimize waste and pilferage.
• Ensure that all kitchen equipment, including but not limited to sinks, stoves, grills, hoods, coolers, freezers, etc., are in proper operational condition and are cleaned on a regular basis. Ensure that all kitchen areas and related storerooms are cleaned, mopped, and properly stocked according to anticipated business volume and in accordance with sanitation and health department requirements. Notify Maintenance Manager immediately of any maintenance and repair needs.
• Resolve issues of employee conflict, irate customers and wrong stock orders with a quick solution.
• Rally staff during heavy shifts, resolving conflicts and getting the job done.
• Interact with guests, being friendly and courteous, to resolve service issues or concerns.
• Ensure the kitchen staff provides consistent product and service standards of the highest quality.
• Control BOH food costs through appropriate ordering, maintaining weekly inventory, reviewing financial reports and taking appropriate actions.
• Accurately and easily communicate standards and cooking methods to staff, give orders and speak with customers clearly.
• Ensure a safe working environment to reduce the risk of injury and accidents.
• Maintain kitchen organization and cleanliness in compliance with Company and Health Department standards.
• Create, organize and keep work schedules, shipments, cleaning schedules and more.
• Recruit, interview and hire supervisory and hourly team members; supervise and motivate; take disciplinary action and recommend terminating hourly team members when necessary.
• Train employees, as assigned, in an ongoing basis.
• Lead by example to other team members and mentor new staff.

Chef Qualifications

• A high school diploma or GED equivalent required. Culinary arts courses/certifications or related degree preferred.
• Two (2) to four (4) years experience of supervising and/or managing kitchen staff and working with inventory and food ordering, in a high-volume kitchen.
• Exude confidence in cooking skills and abilities.
• Attention to detail
• Good people management skills, communication and listening skills.
• Proven ability to lead a team and communicate efficiently, both verbally and in writing.
• Must be flexible and adaptable to change.
• Demonstrated time management and organizational skills.
• Must be internally motivated and detail oriented and have a passion for teaching others.
• Exceptional time management and organization skills.
• Ability to work evenings, weekends and holidays.

The Kitchen Manager position requires the ability to perform the following

• Carrying or lifting items weighing up to 75 pounds.
• Moving about the kitchen in a safe and secure manner.
• Handling food, objects, products and utensils effectively and safely.
• Bending, stooping, standing and kneeling.
• Withstand potential climate temperature changes in assigned work area.