We are looking for a skilled, hands‑on Kitchen Manager to join our team at Hen House. In this role, you'll oversee daily back‑of‑house operations within our deli—ensuring food quality, efficient workflow, and a well‑supported team—while delivering fresh, high‑quality ready‑to‑eat offerings that meet guest expectations and drive department success.
At Hen House, we’re more than a grocery store—we’re a team committed to delivering exceptional guest experiences through quality products, strong teamwork, and consistent execution. As part of the Balls Food Stores family, we offer the stability of a locally owned company with deep community roots.
This is a great fit for someone who leads by example, thrives in a fast‑paced kitchen environment, and takes ownership of food quality, safety, and team performance.
Key Responsibilities & Job Duties
- Provide friendly, helpful, and respectful guest service while ensuring a positive food service experience.
- Oversee daily kitchen operations, including food preparation, cooking, and product presentation.
- Ensure timely production of deli items such as sandwiches, salads, hot foods, grab‑and‑go meals, and catering orders.
- Maintain efficient kitchen workflow during peak service hours and support overall department execution.
- Monitor portion control, product consistency, and minimize food waste.
- Supervise and direct team members, ensuring accountability, productivity, and consistent execution.
- Train team members on recipes, prep procedures, food safety, and sanitation standards.
- Maintain a clean, organized, and safe kitchen environment at all times.
- Enforce all food safety, sanitation, labeling, and rotation standards to ensure compliance.
- Prepare for and support health inspections and ensure adherence to all local regulations.
- Manage inventory levels, order supplies, and track product usage to support availability and reduce shrink.
- Support food and labor cost control efforts in partnership with department leadership.
- Ensure consistency in recipes, food quality, and presentation standards.
- Assist with menu execution, seasonal items, and continuous improvement of offerings.
- Support scheduling, task delegation, and shift execution to meet operational needs.
- Communicate clearly with store leadership and collaborate across departments to support store goals.
- Adhere to all company policies and procedures, including attendance, conduct, and safety standards.
- Support loss prevention efforts and maintain awareness of cost controls.
- Remain hands‑on and productive during all shifts, stepping in as needed to support the team.
- Other job duties as assigned.
Minimum Qualifications
- High school diploma, GED, or equivalent work experience.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- 2+ years of kitchen, deli, or prepared foods experience, including leadership or supervisory responsibilities.
Preferred Qualifications
- Strong knowledge of food safety, sanitation, and health department regulations.
- Experience with inventory management, ordering, and food cost control.
Salary: $18.00 - $24.00 per hour.