Kitchen Manager

Chick-fil-A; Buffalo (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

Chick-fil-A is seeking a Kitchen Manager responsible for overseeing kitchen operations, including food safety and team management. The ideal candidate will demonstrate excellent leadership and communication skills while ensuring compliance with operational standards. This leadership role also requires ServSafe certification and the ability to thrive in a fast-paced environment.

Qualifications

• Excellent leadership, communication, and interpersonal skills.
• Ability to work variable hours including early mornings and weekends.
• ServSafe Certified and able to handle high volume restaurant environments.

Responsibilities

• Oversee kitchen operations including food safety and financial management.
• Manage staff selection, development, and retention.
• Ensure compliance with regulations and quality standards.

Skills

Leadership

Communication

Team Building

Problem Solving

Customer Service

Education

ServSafe Certification

2 years experience as Kitchen Manager

Job description

The Chick-fil-A Kitchen Manager has the overall responsibility for operations of the kitchen including food safety, financial management, restaurant maintenance, cost control & analysis, inventory management, team management and ensuring we provide superior service, quality products and service to our guests.

Duties and Responsibilities

• Maintain Chick-fil-A mission, vision and values and ensures brand standards are executed.
• Controls food cost, by following inventory management systems, managing BOH labor, reviewing financial reports, and taking appropriate actions.
• Ensures excellent levels of customer service and properly handles guest complaints / concerns.
• Responsible for talent management, including but not limited to, staff selection, development, retention, and promotion.
• Motivates and inspires team members to achieve goals.
• Maintains compliance with all state, local and federal regulations, safety and food quality standards.

Skills and Requirements

Excellent leadership, communication, and team building skills.

Excellent communication skills, both verbal and written as well as excellent interpersonal skills.

Ability to promote teamwork and foster a harmonious working environment.

Ability to analyze and resolve problems exercising good judgment.

Ability to handle fast paced, high volume restaurant environments.

Ability to increase store sales and profitability through operational improvement.

Must be Serv-Safe certified

Ability to pass pre-employment (post-offer) background check.

Ability to work variable hours including early mornings, evenings, weekends and / or holidays.

Education and Experience

At least 2 years experience as a Kitchen Manager in the restaurant industry preferred

ServSafe Certified

Working Conditions

Ability to perform all functions at the restaurant level, including delivery when needed.

Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion.

Work with hot, cold, and hazardous equipment as well as operates phones, iPads, computers, copiers, and other office equipment.