Kitchen Lead

Giant Eagle, Inc.; Wadsworth (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a GetGo Kitchen Lead, where you'll play a vital role in delivering exceptional food service. In this dynamic position, you'll guide and coach a passionate kitchen team, ensuring a safe and efficient environment. With opportunities for leadership growth, you'll be at the forefront of fostering a friendly culture and exceeding customer expectations. If you're excited about leading a team and making a positive impact, this role offers the perfect blend of responsibility and opportunity in a vibrant setting.

Qualifications

• 1-3 years of supervisory experience in food service.
• Strong focus on safety and customer service.

Responsibilities

• Lead and coach Team Members to provide excellent food service.
• Monitor quality control and ensure safety in the kitchen.

Skills

Food Service Management

Customer Service

Team Leadership

Safety Compliance

Education

High School Diploma

Job description

Job Summary

As a GetGo Kitchen Lead, you will exceed customer and Team Member needs and expectations by providing safe, efficient, accurate, and pleasant food service. You will also guide and coach Team Members to ensure the store operates smoothly. This role offers a fast track to store leadership — coaching, supervising, and leading the kitchen team, often on behalf of the Store Leader.

Job Description

• Experience Required: 1 to 3 years
• Experience Desired: Supervisory role and food service experience
• Education Desired: High school diploma or equivalent
• Certification or Licensing Preferred: Food Safety
• Lifting Requirement: Up to 50 pounds

Job Responsibilities

• Prioritize safety in all aspects of work for Team Members, customers, and products.
• Exceed customer and Team Member needs by providing safe, efficient, accurate, and friendly food service, along with coaching Team Members and delivering excellent service to vendors and stakeholders.
• Foster a fast, friendly culture by sharing warmth and passion for service with a smile.
• Assist management in achieving sales and profit goals by encouraging sampling and managing shrink.
• Monitor quality control in the kitchen and during food and supply ordering.
• Ensure all Team Members are cross-trained for scheduling flexibility.
• Be adaptable, leading in the kitchen and stepping in as a GoGetter as needed.
• Maintain exceptionally clean and well-stocked restrooms.
• Monitor competitor fuel pricing and collaborate with partners to stay competitive.
• Address equipment issues promptly.
• Ensure Team Members have access to proper training and resources.
• Provide leadership and training to hourly Team Members and peer Leads when assigned.
• Supervise product merchandising, safety audits, and food safety certifications.
• Set and promote sales and performance goals, providing tools for achievement.
• Identify team strengths and opportunities, and plan strategically for scheduling and development.
• Promote an inclusive and diverse environment, valuing each Team Member's voice.