Kitchen & Guest Experience Team Member

Churchill-Downs-Inc; Richmond (VA); On-site; USD 17,000 - 24,000; Full time

Job summary

Colonial Downs Group LLC is seeking a Team Member to support Rosie’s venues in Virginia. The role focuses on food preparation, guest interaction, and efficient cash handling to deliver a positive dining experience.

You will work across multiple stations, keep a clean, safe work environment, and uphold all sanitation guidelines. This position requires flexibility for nights, weekends, and holidays.

Qualifications

• High school diploma or equivalent.
• 1–3 years of related experience and/or training in related field.
• Must obtain and maintain Serv-Safe certification.
• Must obtain and maintain a valid racing license.

Responsibilities

• Greets each guest and handles payments with cash, credit cards, or comps, ensuring a great guest experience.
• Operates cash register, maintains cash drawer and provides receipts.
• Provides hot and cold food preparation and garnishes per recipes.
• Maintains cleanliness and sanitary standards in all areas.
• Works varied positions (cooking, cashiering, serving, bussing, dishwashing) as needed.
• Follows safety, sanitation rules and cost-control measures.

Skills

Verbal communication

Written communication

Gaming operations knowledge

Multi-tasking

Education

HS Diploma

Experience 1–3 years

Serv-Safe certification

Racing license

Job description

Colonial Downs Group LLC is seeking a Team Member to support Rosie’s venues in Virginia. The role focuses on food preparation, guest interaction, and efficient cash handling to deliver a positive dining experience.

You will work across multiple stations, keep a clean, safe work environment, and uphold all sanitation guidelines. This position requires flexibility for nights, weekends, and holidays.