Kitchen, Crew

Rosie’s Gaming and Colonial Downs; Emporia (VA); On-site; USD 19,000 - 22,000; Full time

Job summary

Rosie’s Gaming Emporium – Emporia is seeking a Kitchen, Crew team member to assist with food preparation, guest greeting, and cashier duties at our Emporia location. The role involves multi-tasking across kitchen and service stations to ensure timely, quality service.

The position focuses on accurate cash handling, adherence to safety and sanitation standards, and teamwork to deliver a positive guest experience in a dynamic gaming environment.

Qualifications

• High school diploma or equivalent is required.
• 1–3 years of related experience or training in a related field is preferred.
• Must obtain and maintain Serv-Safe certification.
• Must obtain and maintain a valid racing license.

Responsibilities

• Greet guests, handle payments, and pursue a great guest experience.
• Operate cash register, manage cash drawer, and complete cashier procedures.
• Prepare medium complexity hot and cold foods following recipes and standards.
• Maintain clean and sanitary work environment and adhere to safety rules.
• Work across kitchen and service stations as needed throughout shifts.

Skills

Verbal and written communication

Gaming operations knowledge

Multi-tasking

Education

High school diploma or equivalent

1–3 years related experience

Serv-Safe certification required

Racing license required

Job description

Title: Kitchen, Crew

Requisition ID#: 5069

Location:

Emporia, VA, US, 23847

Property: Rosie’s Gaming Emporium – Emporia

Pay Range: $15.00

Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie’s Gaming Emporium, Rosie’s Game Room, Virginia Horseplay, Roseshire Gaming Parlor and The Rose Gaming Resort. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving, and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

Job Summary

Responsible for food preparation in accordance with departmental standards, greeting and attending guests in the dining area, cash handling, and serves food.

The pay rate for this position is $15.00 per hour.

Essential Duties And Responsibilities

• Greets each guest upon arrival; receives cash, credit cards, or comps from customers as payment. Also, follows through on cashier ordering process to ensure our standards for order taking are met and create a great guest experience.
• When working the cash register obtains cash from Main Bank and sets up cash drawer prior to shift (must be ready 10 minutes prior to appointed time).
• When working the front ensures shift is set up for success such as cashier supplies (register tape, pens, cookies, cups, and any other paper supplies).
• Ensures accuracy in computing bill on cash register; makes correct change and issues receipt.
• Closes register at end of each shift to include counting down drawer and completing necessary paperwork.
• Returns cash to the main bank.
• Assures assigned section or position is ready for service prior to opening shift.
• Ensures quality service standards are followed; uses cost control measures (i.e. napkins, condiments, scoops, scales, and utensils, etc.).
• Works varying positions throughout the shift: cooking, cashiering, serving, bussing, and dishwashing.
• Adheres to established policies and procedures regarding customer service standards and sequence of service standards.
• Completes all assigned side work prior to leaving shift.
• Maintains a clean and sanitary work environment.
• Provides medium complexity hot and cold food preparation, such as sauces and butter, including accompaniments and garnishes in accordance to established recipes and guidelines.
• Maintains comprehensive knowledge of advanced food preparation and handling techniques.
• Maintains knowledge of all kitchen equipment operation, including tear down, cleaning, and maintenance.
• Maintains extensive knowledge of safety and sanitation rules and practices and follows through on enforcing those standards.
• Prepares entrees, vegetables, salads, burgers, and desserts following preparation sheets and provided recipes.
• Coordinates advance preparation as indicated, utilizing forecasts and headcounts to determine quantities required.
• Visually inspects all food sent from kitchen and ensures plates are clean, appetizing, and presentation standards according to standards.
• Completes food temperature checks daily as required to ensure all items are prepared safely for our guests.
• Ensures quality assurance by visually inspecting the quality of the ingredients and ensuring all items are prepared and stored to spec.
• Completes preparation records and stores food items properly at close of meal service.
• Cleans work area and equipment used in food preparation and ensures that others do the same.
• Cleans and empties dishwashing machine every 2 hours or more if needed.
• Racks, rinses, washes, and places plates in accordance with organizational practices quickly and efficiently.
• Removes bus tubs from cart upon arrival in dish area and replaces with clean tub for service.
• Washes all dishes, wipes down walls and dish area; cleans pots and pans sink prior to breaks and close of shift.
• Sweeps and mops floors, including under all tables and racks.
• Cleans and dries pots, pans, and serving utensils before being stored.

Required Skills And Abilities

• Excellent verbal and written communication skills.
• Knowledge of gaming operations, rules, and regulations.
• Ability to multi-task.

Education And Experience

• High school diploma or equivalent.
• One to three years of related experience and/or training in related field.
• Other combinations of education and experience may be considered.
• Must obtain and maintain Serv-Safe certification.
• Must obtain and maintain a valid racing license.

Physical Requirements & Working Conditions

• The Team Member will be required to stand for the duration of the shift.
• While performing the duties of this job, the Team Member is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; bend, stoop, kneel, crouch, or crawl; and talk or hear.
• The Team Member may be required to lift up to 50 pounds.
• The Team Member may be required to work long hours, including nights, weekends, and holidays.
• The noise level in the work environment is usually moderate to loud.
• The work environment may vary in levels of crowds, noise, and smoke, depending on the assigned station and guest volume.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

Nearest Major Market: Richmond