Kitchen+Bar - Bartender

Drury Hotels Company, LLC; Pigeon Forge, Northern (TN, KY); Hybrid; USD 19,000 - 30,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Paid time off

Hotel discounts

Free room nights

Career growth opportunities

Company-matched 401(k)

Job summary

Drury Plaza Hotel in Pigeon Forge, Tennessee is seeking a bartender to open and close the hotel Kitchen+Bar, maintain the prep and bar area, and deliver hospitality to guests. The role requires strong integrity, service, and a high standard of guest care while performing assigned duties.

Required: 21+ years old, bartending experience, HS diploma or equivalent, ability to obtain certifications, fluency in English, and proficient money handling and POS operation.

Qualifications

• Must be 21 years old or older.
• One experience bartending required.
• Two or more years of bartender experience preferred.
• A high school diploma or equivalent.
• Completion of two years of college preferred.
• Ability to obtain and maintain all appropriate certifications per Company requirements.
• Ability to take written and verbal direction in English and communicate effectively in English.
• Ability to mix and serve a wide variety of drinks in a fast-paced environment.
• Performs duties of bartender, prep cook, and cocktail server or other positions as needed.
• Ability to handle money, make change and utilize office machines in normal day-to-day activities.
• Ability to operate machines and equipment used, including but not limited to, cash register, POS software, dishwashers, kitchen equipment, etc.
• Excellent customer service skills; ability to communicate effectively with guests and all levels of team members; ability to diplomatically deal with difficult situations and people while exhibiting a consistent level of professionalism including bar guests and when leading other team members.
• Ability to open and close bar, obtain all supplies necessary for mixing cocktails, and clean and maintain areas for which responsible.
• Ability to distinguish between different denominations of currency and make appropriate change.

Responsibilities

• Opens and closes the hotel Kitchen+Bar following Company policies and procedures.
• Maintains the food prep and hotel bar area in a clean, well-organized manner.
• Serves guests and provides hospitality with integrity and professionalism.
• Performs duties as bartender, prep cook, and cocktail server as needed.

Skills

Customer service

Bartending experience

Cash handling

English proficiency

Education

High school diploma or equivalent

Some college preferred

Tools

POS software

Cash register

Dishwashing equipment

Job description

Property Location: Drury Plaza Hotel - 140 Jake Thomas Road , Pigeon Forge, Tennessee 37863

You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

• Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
• Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

Summary:

Under general supervision, this position opens and closes the hotel Kitchen+Bar following Company policies and procedures. This position is responsible for maintaining the food prep and hotel bar area in a clean, well-organized manner while serving and assisting guests. It is important that this team member present a high standard of integrity, service, and hospitality at all times to promote the Drury culture with customers and fellow team members. Has general knowledge of the hotel, area, and events to answer questions.

Required Qualifications:

• Must be 21 years old or older.
• One experience bartending required.
• Two or more years of bartender experience preferred.
• A high school diploma or equivalent.
• Completion of two years of college preferred.
• Ability to obtain and maintain all appropriate certifications per Company requirements.
• Ability to take written and verbal direction in English and communicate effectively in English.
• Ability to mix and serve a wide variety of drinks in a fast-paced environment.
• Performs duties of bartender, prep cook, and cocktail server or other positions as needed.
• Ability to handle money, make change and utilize office machines in normal day-to-day activities.
• Ability to operate machines and equipment used, including but not limited to, cash register, POS software, dishwashers, kitchen equipment, etc.
• Excellent customer service skills; ability to communicate effectively with guests and all levels of team members; ability to diplomatically deal with difficult situations and people while exhibiting a consistent level of professionalism including bar guests and when leading other team members.
• Ability to open and close bar, obtain all supplies necessary for mixing cocktails, and clean and maintain areas for which responsible.
• Ability to distinguish between different denominations of currency and make appropriate change.

Rise. Shine. Work Happy. Hiring Immediate\ At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together—across 150 hotels in 30 states—to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide.

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