Kinston Career Fair! Oct 29th-30th 11AM-3PM

belk; Kinston (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Belk is seeking seasonal team members to deliver excellent customer service across Sales, Support, Fragrances, Store Fulfillment, and more. You will help customers on the sales floor, assist with transactions, and support behind-the-scenes processes to drive store goals and foster loyalty.

You will contribute to a positive store culture, follow safety procedures, and assist with curbside pickup and merchandising. A flexible schedule including nights, weekends, and holidays is required.

Qualifications

• Must be able to greet and assist customers with a helpful, courteous attitude.
• Ability to learn store policies, promotions, and product information.
• Must be able to lift and move up to 50 lbs and stand for extended periods.

Responsibilities

• Greet, engage, and assist customers to create a welcoming shopping environment.
• Process transactions accurately and assist with returns and inquiries.
• Support store operations including curbside pickup, pricing, promotions, product placement, and merchandising.
• Maintain clean, well-stocked selling areas and accurate signage.

Skills

Customer service

Ownership mindset

Learning mindset

Communication

Tech proficient

Flexibility

Mobility in store

Physical stamina

Job description

A Brief Overview

We're excited to meet you! We're hiring Full-time, Part-time and Flex positions across Sales, Support, Fragrances, Store Fulfillment, and more. Bring your talents to a team that values you!

As a Seasonal team member, you'll play an important role in delivering excellent customer service, driving sales, and supporting store operations to ensure a positive shopping experience for every customer. Whether you're helping a customer on the sales floor, assisting with transactions, or supporting behind-the-scenes processes, you'll be a part of a team that works together to meet store goals, foster customer loyalty, and build repeat business.

What you will do

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.