King's Loot: Director of Operations

IntegrateUp; Colorado Springs (CO); Remote; USD 130,000 - 150,000; Full time

Job summary

Join a dynamic and fast-growing eCommerce company as the Director of Operations. This role is pivotal in orchestrating the company's operational strategies and ensuring seamless collaboration across departments. You will lead a passionate team, driving efficiency and innovation while enhancing the customer experience. With a focus on continuous improvement, you will implement systems that streamline processes and optimize performance. If you're a proactive leader with a knack for problem-solving and a passion for serving others, this is your chance to make a significant impact in a thriving organization. Embrace the opportunity to grow with a company that values teamwork and dedication.

Benefits

Unlimited PTO

401K

Qualifications

• 6+ years in operations management, preferably in eCommerce.
• Experience in warehouse/merchandising for at least 2 years.

Responsibilities

• Oversee daily operations ensuring seamless workflow across departments.
• Develop strategies to enhance operational efficiency and reduce costs.
• Lead and mentor department managers to foster a high-performance culture.

Skills

Professionalism

Time Management

Organization

Leadership skills

Communication skills

Attention to detail

Self-Driven

Action Oriented

Interpersonal Relationships

Education

Bachelor's Degree

Tools

Excel

Google Sheets

Click-Up

Google Drive / G-Suite

ShipHero

Job description

Job Description

Position: Director of Operations
Department: Operations
Reports To: CEO
Job Type: Fulltime, remote, some travel required

Kingdom strong since 2019:

Founded in Colorado Springs, CO, in 2019. Started with a dream and a paper wallet. There was not a wallet that could accommodate the best balance of both the amount of credit cards and money bills, therefore the Kings Loot Money Clip Wallet was born! Our founder Joshua ran home one day from bible school and purchased a sewing machine and jumped on YouTube to get to work making the very first prototype. Through unwavering determination, he built Kings Loot in the e-commerce world to what it is! Today, the company grosses over 20 million dollars in revenue and shows no signs of slowing down! At Kings Loot, we believe the only thing standing between where you are and where you want to be is the way you see yourself. When you see yourself like a King, you prosper like a King. "Live Life Abundantly" is a motto we stand by because we want our customers to feel like Kings and Queens.

You're wanted here:

As a part of Kings Loot, we are Adaptable, we change before we have to! As the leader of our operations department, you will be responsible for the growth & health of the company. Operations is the center of Kings Loot. In this role, you will need to be proactive, action-oriented, driven for results, and willing to adjust with the needs of the business. We are looking for someone who is passionate about serving others and solving problems. You are ideal for this role if you are obsessed with improving people and processes and creating accurate systems and processes that ensure excellent organization.

Role Overview:

As the Director of Operations, you are the conductor who orchestrates everything together. From the sample phase of a product to alerting Marketing for a go-to-market strategy to Fulfillment of inbound inventory on launch day. The true value of this role comes from your ability to bring everything in operations together. As the right hand to the CEO, you are responsible for making the plan to execute the vision.

What you will be responsible for:

1. Hiring, Onboarding and Offboarding new team members (HR)
2. Oversee daily operations across all departments, ensuring seamless workflow and collaboration.
3. Product market research, overseeing manufacturing vendors and creating assortment plans.
4. Develop and implement strategies to enhance operational efficiency, streamline processes, and reduce costs.
5. Lead and mentor department managers, fostering a high-performance culture and professional development.
6. Analyze operational data to identify trends, inefficiencies, and opportunities for optimization.
7. Collaborate with cross-functional teams (marketing, finance, customer service, etc.) to ensure alignment with business goals.
8. Drive the adoption of automation tools and technology to improve productivity and accuracy.
9. Monitor and manage key performance indicators (KPIs) related to supply chain, logistics, and order fulfillment.
10. Ensure compliance with industry regulations and company standards.
11. Act as a liaison between executive leadership and operational teams, providing updates and actionable insights.
12. Warehouse & Logistics Management: Oversee all aspects of our Warehouse, shipping, and logistics.
13. Reporting & Analysis: Provide weekly or more frequent reports to the C-suite detailing eCommerce performance.
14. Product Development Collaboration: Primary product development is driven by our brand, but you will have ample opportunity to contribute insights and feedback to refine or develop new products that drive eCommerce growth.
15. Team Building & Cross-Functional Coordination: Lead and grow the Kings Loot team, taking full ownership of all operational initiatives.

Results we desire from our Director of Operations:

1. Transparent processes for each department playbook
2. Defined Growth plan for staffing & processes
3. Improved processes - Kings Loot is running like a well-oiled machine
4. Departments are communicating and working well together

You are perfect for this role if you have these desired Skills & Experience:

Hard Skills

• Professionalism
• Follow Through
• Time Management
• Organization
• Action Oriented
• Self-Driven
• Attention to detail
• Leadership skills
• Demonstrates Strong Character

Soft Skills

• Interpersonal Relationships - Gets along with team members
• Takes constructive criticism
• Communication skills
• Expresses concerns to management by bringing detailed data analysis
• Adheres to business ethics and values
• Collaboration

What Character means in Kings Loot:

Character is the cornerstone of our team. We are seeking an individual who will embody our values and go the extra mile, demonstrate unwavering dedication to achieving team objectives, embody the culture of teamwork and collaboration, and contribute positively to the team’s morale and success. One that has a track record of going above and beyond, showing commitment and dedication to achieving results. At Kings Loot, we strive to impart value into everyone that works here to reach the world around us. This can be a very fast-paced department, so it is crucial that we have someone who can step up to the challenge with a good attitude to display to the team. It is Important that we have someone who is a team player and builds up fellow team members.

Desired Education & Experience:

• 6 years’ experience in operations as a manager or higher
• Bachelor's Degree Required
• Experience in Ecommerce required
• 2 years’ experience in warehouse/merchandising

Desired tool proficiencies and qualifications:

• Excel/Google Sheets
• Click-Up
• Google Drive / G-Suite
• ShipHero or other PO management software experience
• Proactive and team-oriented mindset with dedication to achieving team objectives.
• Ability to thrive in a fast-paced environment
• Excellent communication skills
• Willingness to go above and beyond, striving for team success.

How we reward you:

Salary $130,000 - $150,000
Unlimited PTO
401K