Kinetic Field Service Technician

Uniti Group Inc.; Dyersville (IA); On-site; USD 54,187 - 70,125; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance Plans

401 k Plan

Health & Flexible Savings Account

Educational Assistance Plan

Job summary

A leading telecommunications provider seeks a Kinetic Field Service Technician to install and repair communication services in Dyersville, Iowa. The ideal candidate will have strong technology skills, a valid driver's license, and a high school diploma. Responsibilities include working with various technologies and providing excellent customer service. Benefits include medical and dental insurance, 401(k), and educational assistance. Candidates willing to work flexible hours and handle safety-sensitive tasks are encouraged to apply.

Qualifications

• Ability to lift up to 50 lbs and distinguish colors in color-coded cable.
• Valid driver's license and clean driving record.
• Availability to work assigned schedules and extended hours.

Responsibilities

• Install and repair residential and business communications services.
• Use tools and test equipment for multiple technologies.
• Recommend products that resolve customers’ communications needs.

Skills

Basic technology skills

Math skills

Customer-service experience

Education

High School Diploma or GED

Two-year technical degree in computers or electronics

Tools

Test equipment

Hand and power tools

Service vehicle

Job description

Join to apply for the Kinetic Field Service Technician role at Uniti Group Inc.

Kinetic provides high-speed broadband Internet, phone service, and Digital TV packages to residential customers as well as products and services for small, medium, and large businesses, and government agencies.

About The Role

Field Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners across the United States. They care about technology and connecting customers to products they value. By providing technical expertise and customer support, they create meaningful connections with customers that result in long‑term relationships. This is a safety‑sensitive position.

What You’ll Do

• Install and repair residential and business communications services including telephone, internet, and video.
• Use tools and test equipment to provide service for multiple different technologies and network designs.
• Recommend products and services that resolve customers’ communications needs.
• Work in both buried and aerial plant requiring pole climbing and ladder skills.
• Safely operate and maintain a clean, organized company service vehicle.
• Work in both inside and outside environments.
• Complete necessary safety training and follow safety standards and regulations.
• Report to the Manager of Local Operations.

Do You Have?

• Basic technology and math skills.
• Valid driver’s license and clean driving record.
• Ability to distinguish colors in color‑coded cable.
• Ability to use equipment with a maximum load capacity of 275 lbs.
• Ability to lift up to 50 lbs, capable of working aloft.
• Ability to successfully complete required safety training.
• Availability to work assigned schedules and extended hours, including day, evening, weekend, and holiday hours.
• Availability to respond to after‑hour callouts.
• High School Diploma or GED equivalent.

Even Better

• Customer‑service or sales experience.
• Certifications or training directly related to the position.
• Two‑year technical degree in computers or electronics, or equivalent work experience.

Physical Tasks

Standing continuously: 67‑100% | Walking continuously: 67‑100% | Sitting occasionally: 0‑33%.

Driving

Car: Occasionally 0‑33% | Van: Continuously 67‑100% | CMV: Occasionally 0‑33% | Climbing: Continuously 67‑100% | Bending: Continuously 67‑100% | Crouching: Continuously 67‑100% | Pushing‑pulling: Continuously 67‑100% | Carrying: Continuously 67‑100% | Reaching above head: Continuously 67‑100% | Lifting‑lowering 1‑15 lbs.: Continuously 67‑100% | 15‑30 lbs.: Continuously 67‑100% | 30+ lbs.: Continuously 67‑100%.

Repetitive Hand Action

Medium dexterity: Continuously 67‑100% | Fine manipulation: Continuously 67‑100% | Operate foot control: Occasionally 0‑33%.

Audio Visual Needs

Hearing: Continuously 67‑100% | Near vision: Continuously 67‑100% | Far vision: Continuously 67‑100% | Peripheral vision: Continuously 67‑100% | Depth perception: Occasionally 0‑33% | Color discrimination: 34‑66%.

Exposures to

Cold: Frequently 34‑66% | Heat: Frequently 34‑66% | Dampness: Occasionally 0‑33% | Heights: Occasionally 0‑33% | Vibration: Occasionally 0‑33% | Skin irritants: Occasionally 0‑33% | Lung irritants: Dust - Occasionally 0‑33% | Fumes/Gases: Occasionally 0‑33%.

Equipment Used in Job Performance / Working Environment

Test equipment, ladders, climbing hooks, hand and power tools, van.

Types of Driver’s License Required

Driver’s License.

Our Benefits

• Medical, Dental, Vision Insurance Plans
• 401 k Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan

Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.

Actual base pay for this job will depend on the candidate’s primary work location and other factors, such as relevant skills and experience.

Notice to Non‑U.S. Citizens

Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and obtain approval from federal regulatory agencies prior to granting certain system/network access to any non‑U.S. citizen personnel. Offers of employment extended to non‑U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non‑U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti’s network. If you are not a U.S. citizen, please notify your recruiter or email [e-mail] as soon as possible for information on Uniti’s foreign personnel disclosure and approval requirements.

Notice to Applicants

Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre‑employment screenings, including but not limited to drug‑screen, motor vehicle records check, or other pre‑employment screening. All such screenings will be conducted by an external third‑party with the candidate’s written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre‑employment screening may disqualify the candidate from employment. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.

Dubuque, IA: $54,187.50 - $70,125.00 (post date: 5 days ago).