Field Service Technician

Uniti

Osceola (IA)

On-site

USD 28,000 - 41,000

Full time

10 days ago

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Benefits offered by this job

Health insurance

401(k)

Health savings account

Life and AD&D insurance

Educational assistance

Job summary

Uniti’s Kinetic unit seeks a Field Service Technician to install and repair residential and business services, including telephone, internet, and video. You will work with test equipment, understand multiple network designs, and up-sell products to resolve customers' needs.

This safety-sensitive, union-guided role reports to the Manager of Local Operations. Expect varied hours, lifting, climbing, and driving to customer sites across assigned territories.

Qualifications

High school diploma or GED required.
Valid driver’s license with safe driving record.
Able to lift up to 50 lbs and climb/lift in field.
Ability to distinguish colors for cable work.
Willingness to complete safety training and work varied hours.

Responsibilities

Install and repair residential and business telecom services.
Train with tools and test equipment for multiple technologies.
Recommend products to resolve customer needs.
Work on buried and aerial plant, including pole climbing.
Operate and maintain company vehicle safely and cleanly.
Work inside and outside environments, follow safety standards.
Report to the Manager of Local Operations.
Adhere to union bidding process where applicable.

Skills

Basic tech skills

Valid driver’s license

Color discrimination

Lifting up to 50 lbs

Safety training

Education

High School Diploma or GED

Tools

Test equipment

Ladders

Climbing hooks

Hand & power tools

Company van

Job description

Kinetic, a business unit of Uniti (http://www.uniti.com/) (NASDAQ: UNIT), is a premier insurgent provider of multi-gigabit fiber internet, whole-home Wi-Fi, internet security, and voice services in 1,400 markets across 18 states in across the U.S. Additional information about Kinetic is available at www.GoKinetic.com

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This Position Follows a Union Bidding Process

About the Role

Kinetic’s team of Field Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners across the United States. Our team of Field Service Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Field Service Technicians create meaningful connections with customers that create long-term relationships. This is a safety sensitive position.

What You’ll Do

Install and repair residential and business communications services including telephone, internet, and video.
Train and work with tools and test equipment to provide service of multiple different technologies and network designs.
Recommend products and services that resolve their communications needs.
Work in both buried and aerial plant requiring pole climbing and ladder skills.
Safely operate and maintain clean and organized company service vehicle.
Work in both inside and outside environments.
Complete necessary safety training and follow safety standards and regulations.
You will report to the Manager of Local Operations

Do You Have?

Basic technology and math skills
Valid driver’s license and safe driving record
Ability to distinguish colors in use of color-coded cable.
Ability to use equipment with maximum load capacity of 275lbs.
Ability to lift up to 50lbs, capable of working aloft.
Ability to successfully complete required safety training.
Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours.
Ability to respond to after hour callouts.
High School Degree or GED equivalent

Even Better

Customer service or sale experience.
Certifications or training directly related to the position.
Two-year technical degree in computers or electronics, or the equivalent in work experience.

Physical Tasks

Standing Continuously: 67-100% | Walking Continuously: 67 – 100% | Sitting Occasionally: 0-33%

Driving

Repetitive Hand Action

>Medium Dexterity: Continuously: 67-100% | >Fine Manipulating: Continuously: 67-100% |Operate Foot Control: Occasionally: 0-33%

Audio Visual Needs

Exposures to

Cold: Frequently: 34-66%, Heat: Frequently: 34-66%, Dampness: Occasionally: 0-33%, Heights: Occasionally: 0-33%, Vibration: Occasionally: 0-33%, Skin Irritants: Occasionally: 0-33%, Lung Irritants: Dust: Occasionally: 0-33%, Fumes/Gases: Occasionally: 0-33%

Equipment Used in Job Performance/Working Environment

Test Equipment, Ladders, Climbing Hooks, Hand and Power Tools, Van

Types of Driver’s License Required

Driver’s License

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Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Our Benefits

Medical, Dental, Vision Insurance Plans
401K Plan
Health & Flexible Savings Account
Life and AD&D, Spousal Life, Child Life Insurance Plans
Educational Assistance Plan

Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.

Notice to Non-U.S. Citizens

Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti’s network. If you are not a U.S. citizen, please notify your recruiter or contact HR Legal (CORP.HRlegal@uniti.com) as soon as possible for information on Uniti’s foreign personnel disclosure and approval requirements.

Notice to Applicants

Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate’s written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.

Job Details

Job Family

Bargaining

Job Function

Bargaining

Pay Type

Hourly

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