KindPeoples - Floor Manager (Ocean St.)

Highway Cannabis Company; Santa Cruz (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading cannabis company is seeking a Floor Manager to join their team in Santa Cruz. The role involves overseeing operations, training staff, and ensuring customer satisfaction in a vibrant retail environment. Applicants should have management experience, be cannabis knowledgeable, and be available to work nights and weekends.

Benefits

Subsidized medical benefits

Matching 401(k) program

Paid vacation

Partner perks & discounts

Holiday bonus

Employee discounts

Complementary KindPeoples apparel

Highly discounted sample products

Qualifications

• Management experience preferred.
• Sales experience a plus.
• Cannabis experience preferred.

Responsibilities

• Overseeing all Floor operations.
• Training, managing, and mentoring all front-house employees.
• Maintaining a high level of customer service.

Skills

Cash handling

Organizational skills

Effective communication

Attention to detail

Ability to multitask

Confidence in fast-paced environments

Job description

Description

KindPeoples is looking for a motivated member to join our Floor Manager (FM) team! The FM position is a core function within KindPeoples, FM's are held to the highest standards of integrity and reliability. See details below. The role contains knowledge of bartending and pharmacology; they are welcoming and engage in friendly and positive conversation while consulting customers based on their individual needs. Floor managers are responsible for maintaining a kind and safe environment to provide our customers with a delightful experience.

Floor Managers are responsible for but not limited to:

• Overseeing all Floor operations

• Training, managing, and mentoring for all front-house employees

• Sales overview and customer consultation assistance, including stepping into any front-of-house tasks that need to be completed

• Maintaining a high level of customer service and efficient procedures

• Managing all returns and customer relations

• Assist with retail shift call-outs on weekends and general retail scheduling feedback

• Facilitating tips distribution, recordkeeping, and organization for all floor staff tips

• Convey appropriate, direct communication through 'Slack/Gmail' and related avenues

• End and mid-shift till reconciliation and proper recordkeeping

• Maintaining the appearance and cleanliness of the floor at all times

• Online ordering operations

• Facilitating employee breaks

• Communicating innovative ideas to eliminate waste and improve efficiency through the proper channels

• Contribute to employee performance reviews/evaluations

• Set the example of professional behavior and high performance

Requirements

• All applicants must be available to work nights and weekends
• Management experience is preferred
• Must live Santa Cruz or Monterey County & have reliable transportation
• Sales experience a plus
• Cannabis experience preferred
• Excellent cash handling
• Highly organized
• Excellent Computing skills
• Communicates effectively
• Confident in fast-paced environments
• Attention to detail
• Ability to multitask
• Comfortable lifting upto 25 pounds

Summary

All offers are contingent on passing a background check, and applicants must be 21 years of age or older. This position is available now!

We offer a wide range of benefits including:

• Subsidized medical benefits

• Matching 401(k) program

• Paid vacation

• Partner perks & discounts

• Holiday bonus

• Employee discounts

• Complementary KindPeoples apparel

• Highly discounted sample products