KidStrong Sales Associate

KidStrong; Everett (WA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Free uniforms

Advancement opportunities

Performance bonus

Company parties

Employee discounts

Flexible schedule

Free food & snacks

Job summary

KidStrong Everett seeks a Sales Associate to drive membership growth through phone and text outreach. You will qualify leads, present membership options, and guide new members through enrollment, with close collaboration with center leadership to ensure a positive family experience.

The role emphasizes sharp listening, strong organization, and the ability to thrive in a remote team environment. Prior franchising exposure is preferred and a passion for kids' fitness and education is essential.

Qualifications

• Proven sales experience with a customer-facing focus, preferably via phone or telemarketing.
• Strong communication skills and professionalism across calls and texts.
• Solid organization and ability to juggle multiple leads and processes.
• Work well independently and with a remote team.
• Familiarity with CRM systems and MS Office suite applications.
• Experience in fitness or children's education programs is a plus.
• Knowledge of sales techniques for membership-based businesses.

Responsibilities

• Outreach and engagement with potential members via phone and text.
• Explain membership options, pricing, and program details.
• Qualify leads and drive conversions toward enrollment and trials.
• Guide new members through enrollment and onboarding processes.
• Collaborate with center leadership on lead status and member experiences.
• Maintain CRM records and report on sales metrics and performance.

Skills

Sales experience

Phone-based selling

Excellent communication

Organization

Independent work

CRM familiarity

MS Office proficiency

Fitness/education industry knowledge

Membership sales

Education

Bachelor's degree in Business Administration/Marketing/Communications or related field

Tools

CRM systems

Microsoft Office (Word, Excel, Outlook)

Job description

Benefits:

• Free uniforms
• Opportunity for advancement
• Bonus based on performance
• Company parties
• Employee discounts
• Flexible schedule
• Free food & snacks

The KidStrong Sales Associate plays a crucial role in connecting with potential members, driving membership growth at KidStrong Everett. The KidStrong Sales Associate requires knowledge and skill in lead management, selling, and closing, and will be responsible for executing all aspects of the sales process. The ideal candidate must be highly organized, an excellent listener, and capable of clearly articulating the KidStrong mission. Prior experience in the franchising industry is preferred. The ideal candidate would also have a strong passion for fitness, kids and education!

RESPONSIBILITIES:

• Outreach and Engagement:
  • Initiate contact with potential members via phone and text to promote KidStrong programs and membership opportunities.
  • Utilize scripts and marketing materials provided to effectively communicate the benefits of KidStrong membership.
  • Build rapport with leads and trial customers to drive conversions and achieve sales targets.
• Lead Management:
  • Qualify leads based on established criteria and assess their needs and interests in KidStrong programs.
  • Provide accurate and timely information to potential members about membership options, pricing, and program details.
  • Follow up with leads to answer questions, address concerns, and close sales.
  • Guide new members through the enrollment and onboarding process.
  • Communicate with center leadership on status of leads, joins and Trials to make sure families have a great experience and facilitate smooth transition from phone to in-center.
• Sales Performance and Reporting:
  • Maintain accurate records of all sales activities and member interactions using CRM software.
  • Track sales metrics, including conversion rates, lead response times, and member retention rates.
  • Collaborate with center leadership on solutions to achieve sales goals.

QUALIFICATIONS:

• Proven experience in sales, preferably in a customer-facing role with a strong emphasis on phone-based sales or telemarketing.
• Excellent communication skills with the ability to engage and build rapport over the phone and via text messaging with a high-degree of professionalism in all interactions.
• Strong organizational skills and attention to detail to manage multiple leads and sales processes simultaneously.
• Ability to work independently and collaboratively within a remote team environment.
• Familiarity with CRM systems and proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience in the fitness or education industry, particularly with children's programs.
• Knowledge of sales techniques and strategies for membership-based businesses.
• Bachelor's degree in Business Administration, Marketing, Communications, or a related field is preferred.

Shifts available:

Monday - Friday: 9:30am-12:30pm

Monday - Friday: 4:30pm-7:30pm

Weekend hours: 9:00am-1:45pm

Actual shifts can vary as sales hours adapt to leads.

Supervisory Responsibilities:

This position does not require supervisory responsibility.

Sphere of Interaction:

This position will work closely with the KidStrong Everett staff and owners.

A high level of collaboration and professionalism is required.

This position requires evening and weekend availability.

DNA Wheel Competencies:

To perform this role successfully, a person must demonstrate:

• Passion- Stays focused on the KidStrong Goals. Goal oriented and high performing.
• Coachable- Establishes and holds high standards
• Community Builder- Clear, concise, communication. Approachable, with a genuine desire to support growth and success within the KidStrong community.
• Professional- Commitment to strong communication and integrity. A leader and expert in your role, or a commitment to becoming one.
• Natural Leader- Upholds KidStrong Values; creates vision for others.
• Mission Driven- KidStrong First
• Growth Focused- obsessed with the metrics
• Selective- Creating and finding consistent excellent
• Driven- Goal Oriented and always moving forward to improve
• Problem Solver- Internal drive to succeed

Flexible work from home options available.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.