KidStrong General Manager DFW

KidStrong; Frisco (TX); On-site; USD 55,000 - 60,000; Full time

Job summary

KidStrong is seeking a General Manager for its DFW operation, tasked with leading the center and driving sales. The ideal candidate will have a passion for working with children, strong management skills, and experience in a sales environment. This role requires dedication to fostering a positive culture and operational excellence.

Benefits

Bonus based on performance

Health insurance

Paid time off

Qualifications

• 2 to 4 years of sales experience.
• Experience in management preferred, but not required.
• Intermediate knowledge of physiology and exercise technique.

Responsibilities

• Drive membership sales through high-volume outbound phone calls.
• Foster a culture of learning and development among staff.
• Manage center operations and maintain financials.

Skills

Passion for working with children

Sales experience

Management experience

Ability to communicate with parents

CPR certified

Tools

Google platforms

GloFox

LearnUpon

CareerPlug

Gusto

Job description

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Benefits

• Bonus based on performance
• Health insurance
• Paid time off
  
  

Job Title: KidStrong General Manager

Center: Location TBD

Reports To: District Manager, DFW

FLSA Status: Exempt

Travel: Minimal Travel Locally

Compensation: $55,000 - $60,000 plus Bonus

Benefits: Monthly Performance Bonus, Health, Dental, and Vision

KidStrong General Managers are the leaders of the center – it is the responsibility of the General Manager to foster a culture of learning and development for both their Coaches and the Families that attend the center. The General Manager is a talented, welcoming, and engaging leader who is focused on defining goals and delivering an exceptional experience for the kids, families, and team members. The goal of the General Manager is to drive the business of the center, develop and train their coaching team, build the culture of their center

Responsibilities

CENTER OPERATIONS

• Understand and drive the center’s key KPI’s and financials, including a profit and loss statement.
• Build and maintain relationships with KidStrong families to align with our core values
• Oversee center level initiatives i.e. center maintenance, training, brand consistency etc.
• Daily, Weekly, and Monthly cleaning and maintenance of the center
• Manage center level employee issues and appropriate documentation
• Typical schedule includes 4 weekday and 1 weekend shifts
• Set and communicate Coach schedules using appropriate scheduling
• Schedule, sell, and staff KidStrong events, such as Camps and Parties, to maximize center profitability
  
  

SALES

• Drive membership sales through high-volume outbound phone calls on inbound leads (50+ calls/day is a typical outbound phone sales effort)
• Properly manages and exceeds all KidStrong sales and operational budgets
• Respond and follow through in a timely manner with all KidStrong corporate/owner requests and client/ lead requests
• Drive sales through thorough trial conversion in the center
  
  

LEADERSHIP

• Foster a coaching culture - see something, say something
• Continuously assess and document Coaches based on theKidStrong Coach DNA profile and class quality
• Achieve all Certifications required by KidStrong HQ per your role and responsibilities
• Recruit, screen, interview, onboard, manage, train and evaluate coaching candidates
• Ensure candidates complete all paperwork to be in compliance with company policy and law
• Lead coaching candidates through the training process and required evaluations
• Ensure coaching evaluations are up to date on a 30/60/90 model
• Manage and support ongoing professional development of staff through LearnUpon
• Lead center level staff meetings and trainings
• Attend weekly leadership meeting with DFW leaders
  
  

COACHING

• Coach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character development for ages ranging from 15 months - 11 years-old
• Complete training through LearnUpon as required
• Understand the “why” behind the KidStrong curriculum
• Demonstrate and manage the implementation of various programming and curriculum elements
• Communicate professionally with co-workers in Slack
• Must be able to work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class, lift and repeatedly move equipment up to 25 pounds in weight
• Must be comfortable physically working with kids to ensure proper technique and safety
• Lead monthly center staff meetings focused on culture, development, product, and performance
  
  

Skills/Qualifications

• Passion for working with children is non-negotiable
• Comfortable speaking to parents/guardians regarding variety of topics
• Prior experience as a pediatric OT/PT is a plus, but not required
• Previous experience in management is preferred but not required
• 2 to 4 years of sales experience
• Practical work experience with Google platforms
• Previous experience with systems and platforms such as GloFox, LearnUpon, CareerPlug, and Gusto is preferred but not required
• Intermediate knowledge of physiology, exercise technique, and body mechanics
• CPR certified
  
  

Supervisory Responsibilities

This position will supervise all Coaches, the Lead Coach, and the Assistant General Manager.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Wellness and Fitness Services

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