KidStrong General Manager

KidStrong; Edmonds (WA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Employee discounts

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Parental leave

Training & development

Job summary

KidStrong in Edmonds is looking for a General Manager to lead our center, inspire coaches, and create a thriving environment for kids and families.

You’ll drive membership growth, monitor KPIs, and ensure a high-energy, organized operation while collaborating with the franchise network and HQ. Coaching background and strong people skills are preferred.

Qualifications

• Coaching background with kids aged 15 months to 11 years.
• Excellent communication with parents and guardians.
• Willingness to obtain CPR certification if not already held.

Responsibilities

• Lead center operations, manage KPIs and financials.
• supervise coaches, drive membership and class enrollments.
• Coordinate with Franchisee and HQ teams to ensure smooth operations.
• Deliver KidStrong curriculum with high energy and quality coaching.

Skills

Coaching background

People skills

Tech savvy

CPR Certification

Tools

Google

Microsoft

Social media platforms

Job description

KidStrong General Manager

Center: Edmonds

Reports To: Owner, Jessica Johnston

Welcome to KidStrong, where we help kids win at life! If you're ready to lead, inspire, and make a difference, we want you to be our next General Manager. Think you can juggle a tablet, a toddler, and a high-five simultaneously? Then keep reading! As the General Manager, you’ll be working to create an amazing environment where coaches, kids, and families thrive. Your mission? Drive sales, keep members happier than a kid in a candy store, and make every day at KidStrong extraordinary!

Benefits

• Bonus based on performance
• Company parties
• Employee discounts
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development

Center Operations

What You’ll Be Doing:

• Master the Numbers: Know your KPIs and financials inside and out
• Relationship Guru: Be the friendly face everyone loves to see
• Keep it Running: Maintain a spotless center and a smooth operation
• Delegate Tasks: Make sure your team is on point and you aren’t burnt out
• Flex Your Weekly Schedule: Work 4 weekdays and 1 weekend day shift

Sales

• Drive Membership: Work with your team to set goals and fill those class spots
• Lead the Charge: Dial the phones, send the texts, and turn the leads into KidStrong members

Leadership

• Foster Growth: Inspire your team to be their best selves on and off the blue floor
• Recruit & Train: Find, onboard, and develop rockstar coaches
• Develop: Use KidStrong’s awesome training tools to help continue the professional
• Stay Connected: Communicate clearly via Slack and Email

Coaching

• Be Hands-On: Deliver our awesome curriculum and high-fives in equal measure
• Keep your finger on the pulse: Actively coach 3-5 classes a week
• Track Progress: Use the KS Coaches App to monitor attendance and achievements
• Stay Active: Navigate a physically demanding environment with the energy of a kid on a sugar rush.

• Certification: Achieve Coach Certification through KidStrong HQ Training

Who You’ll Interact With

• Supervise: Assistant General Manager, Lead Coach, and other coaches
• Collaborate: Center team members and families - you're basically the glue
• Coordinate: Area Developer (Franchisee) and KidStrong HQ team members

We Want To Hear From People Who Have

• Coaching Background: Experience with kids aged 15 months to 11 years
• People Skills: Chat up parents and guardians with ease
• Tech Savvy: Practical experience with Google, Microsoft and social media platforms
• CPR Certification (or willing to receive)

Competencies

• High Standards: Set and uphold high standards
• Natural Leader: Lead from the front a beacon of KidStrong’s core values
• Goal-Oriented: Focus on achieving KidStrong’s goals - aim high, always
• Teacher: Ensure effective transfer of knowledge
• Professional: React well under pressure and treat others with respect
• Performer: Engage with high energy and clarity - think cruise director meets camp counselor

• Mentor: Develop and nurture relationships
• Organizer: Plan work activities and set realistic goals
• Communicator: Speak and write clearly and informatively
• Team Player: Balance team and individual responsibilities
• Adaptable: Embrace change and innovation

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Perks

• Work in a fun, energetic, and supportive environment.
• Make a real difference in kids' lives every day.
• Grow your career with ongoing professional development.