Kids' Party & Experience Coordinator

Mattel; Los Angeles (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

Mattel's American Girl Retail team in Los Angeles invites you to join a dynamic, fast-paced environment delivering memorable experiences. You will support party services, answer questions, manage reservations, prepare desserts, and ensure a warm, welcoming atmosphere for families and children.

You will coordinate with food vendors, place orders, maintain inventory, and assist with front- and back-of-house tasks.

Qualifications

• High School diploma; undergraduate education preferred.
• Serve Safe certification preferred.
• Experience in high-volume, fine-casual dining or related restaurant preferred.
• Experience with working with children preferred.
• Minimum 6 months experience in customer relations, parties, or events.
• Ability to execute games, crafts, and style doll hair.

Responsibilities

• Provide party services and assist customers with party reservations.
• Coordinate with food vendors to meet orders and meet customer demand.
• Manage daily tasks and staff for FOH and BOH areas.
• Place daily/weekly product orders and maintain inventory pars.
• Create a pleasant dining ambiance and service, including desserts and to-go items.
• Follow food safety and workplace safety guidelines.
• Ensure health inspections pass and hygiene standards.
• Display a professional demeanor and teamwork across shifts.

Skills

Customer service

Public speaking

Communication

Children experience

Food service

Education

High School diploma

Serve Safe certification

Undergraduate education preferred

Tools

Infogenesis POS system

Job description

Mattel's American Girl Retail team in Los Angeles invites you to join a dynamic, fast-paced environment delivering memorable experiences. You will support party services, answer questions, manage reservations, prepare desserts, and ensure a warm, welcoming atmosphere for families and children.

You will coordinate with food vendors, place orders, maintain inventory, and assist with front- and back-of-house tasks.