Kickback Host: Guest Experience Champion

Drury Hotels; Lafayette (IN); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Flexible scheduling

Paid time off

Hotel discounts

Free room nights

401(k) plan

Job summary

Drury Inn & Suites in Lafayette, IN is hiring for a hospitality team member to support the 5:30 p.m. Kickback and guest service. You will help with food prep, cleanliness, and guest interactions while promoting a friendly Drury culture.

We seek energetic communicators with knowledge of hotel services and a positive, service-driven attitude. Flexible scheduling, discounts, and growth opportunities are available.

Qualifications

• Knowledge of hotel accommodations, the community, and hotel services.
• Ability to conduct accurate inventory of food items and calculate order levels.
• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere.
• Ability to speak and receive direction (written and verbal) in English.

Responsibilities

• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest’s questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

Skills

Hotel knowledge

Inventory management

Guest communication

English proficiency

Job description

Drury Inn & Suites in Lafayette, IN is hiring for a hospitality team member to support the 5:30 p.m. Kickback and guest service. You will help with food prep, cleanliness, and guest interactions while promoting a friendly Drury culture.

We seek energetic communicators with knowledge of hotel services and a positive, service-driven attitude. Flexible scheduling, discounts, and growth opportunities are available.