Kickback Host

druryhotels; Antioch (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Flexible scheduling

Paid time off

Hotel discounts & free room nights

401(k) retirement plan

Recognition as a top workplace

Job summary

Drury Plaza Hotel in Antioch, TN is hiring for a position focused on guest service at the Kickback hour. You will oversee food preparation and cleanup, ensure cleanliness of the kitchen and lobby, and maintain safe, stocked supplies while upholding Drury’s culture of integrity and hospitality.

We seek friendly, energetic communicators who can answer questions about the hotel and local events, delivering warm, welcoming service to guests and team members alike.

Qualifications

• Knowledge of hotel amenities and guest services.
• Ability to conduct accurate food item inventory and determine order levels.
• Warm, friendly manner in communicating with guests and creating a welcoming atmosphere.
• Ability to understand and follow directions in English.

Responsibilities

• Oversee the 5:30 Kickback for guests, including food prep and cleanup.
• Keep kitchen and lobby areas clean and organized.
• Ensure food safety standards are met and supplies are stocked.
• Uphold high standards of integrity, service, and hospitality to reflect Drury culture.
• Answer guests' questions with knowledge of hotel, area and events.
• Deliver courteous service with a positive, proactive attitude.

Skills

Hotel guest service

Inventory management

Food safety

English communication

Hospitality attitude

Job description

Property Location:

Drury Plaza Hotel - 3001 Century Farms Cir , Antioch, Tennessee 37013

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

• Incentives -Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)

• Work-life-balance– Flexible scheduling, paid time off, hotel discounts and free room nights

• Career growth -Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year

• Health and well-being -Medical, dental, vision, prescription, life, disability and Team Member Assistance Program

• Retirement -Company-matched 401(k)

• Award-winning- Ranked among Newsweek's America's Greatest Workplaces 2025

What you will do:

Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.

Ensure exceptional, positive experiences for our diverse team members and guests.

• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.

• See to it that the kitchen and lobby area are clean and well organized.

• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.

• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.

• Answer guest’s questions using your knowledge of the hotel, area, and events.

• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

What we expect of you:

With your can-do spirit and unique personality, you will shine at Drury Hotels.

We seek friendly, energetic communicators with these qualifications.

• Knowledge of hotel accommodations, the community. and hotel services

• Ability to conduct accurate inventory of food items and calculate order levels

• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere

• Ability to speak and receive direction (written and verbal direction) in English

Rise. Shine. Work Happy.

Hiring Immediately!