Kick Back Host

Drury Hotels; Louisville (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking enthusiastic individuals to create memorable experiences for guests. This role involves overseeing the complimentary evening Kickback, ensuring food safety, and maintaining a welcoming atmosphere. With a strong focus on teamwork and guest satisfaction, you will play a key role in upholding the company's renowned service standards. Join a company that values its team members, offering flexible scheduling, career growth opportunities, and competitive compensation, including quarterly bonuses. If you have a positive attitude and a passion for hospitality, this could be the perfect opportunity for you.

Benefits

Quarterly Bonuses

Flexible Scheduling

Paid Time Off

Hotel Discounts

Free Room Nights

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Team Member Assistance Program

Qualifications

• Friendly and energetic communicators with knowledge of hotel services.
• Ability to maintain food safety standards and conduct inventory.

Responsibilities

• Oversee the 5:30 Kickback for guests with food preparation and clean-up.
• Ensure a high standard of service and hospitality to promote the Drury culture.

Skills

Communication Skills

Customer Service

Food Safety Standards

Inventory Management

Education

High School Diploma

Job description

Property Location:

9501 Blairwood Road - Louisville, Kentucky 40222

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

• Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
• Work-life balance – Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth - Mentorship, cross-training, development plans, management training, and more - over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Award-winning - Ranked among Forbes' Best Midsize Employers (2024)

What you will do:

Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.

Ensure exceptional, positive experiences for our diverse team members and guests.

• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest’s questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

What we expect of you:

With your can-do spirit and unique personality, you will shine at Drury Hotels.

We seek friendly, energetic communicators with these qualifications:

• Knowledge of hotel accommodations, the community, and hotel services
• Ability to conduct accurate inventory of food items and calculate order levels
• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
• Ability to speak and receive direction (written and verbal direction) in English

Rise. Shine. Work Happy. Hiring Immediately!