Keyholder/Team Lead

Alumni Hall Stores, LLC; Lansing Charter Township (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Alumni Hall Stores, LLC is seeking a part-time Keyholder/Team Lead in Lansing, MI. The role involves opening/closing the store, leading staff, and supporting daily operations to meet sales goals. You will train staff, ensure a clean store environment, and deliver excellent customer service.

Work hours include holidays, nights, and weekends as needed. Strong communication skills and retail experience are preferred to help protect assets and optimize in-store and e-commerce processes.

Qualifications

• Must be 18 years or older.
• Previous retail experience is preferred.
• Must be able to work a schedule based upon the business needs – including holidays, nights, and weekends.
• Strong verbal and communication skills.

Responsibilities

• Open and close the store and handle deposits.
• Lead, delegate, and follow-up on store associates.
• Collaborate with Store Manager in daily operations and sales goals (UPT, ADS, E-Mail Capture).
• Assist in staff training on policies and procedures.
• Assist in daily merchandise replenishments.
• Maintain clean, organized sales floor, cash wrap, fitting rooms, stockroom.
• Provide superior customer experience and service.
• Protect company assets with Store Manager/Assistant Manager.
• Process E-commerce orders timely as needed.

Skills

Leadership

Communication

Customer service

Education

High school diploma

Tools

POS systems

Job description

Keyholder/Team Lead

30- Lansing, MI, Lansing, MI, US

Keyholder

Reports To: Store Manager and Assistant Store Manager

Supervises: Store Associates

Status: Part-Time

Responsibilities

• Ability to open and close the store and handle deposits
• Ability to lead, delegate, and follow-up on store associates
• Partner with the Store Manager and Assistant Store Manager in the overall day-to-day operations of the store, product placement, and achieving sales goals as well as UPT, ADS, and E-Mail Capture goals
• Assist in the training of the staff on company policies and procedures
• Assist in daily merchandise replenishments
• Maintain high standards of a clean and neat sales floor, cash wrap, fitting rooms, and an organized stockroom
• Maintain a superior customer experience and provide excellent customer service to every customer
• Partner with the Store Manager and Assistant Store Manager to ensure protection of all company assets
• Ensure that all E-commerce orders are filled and processed in a timely manner per company standards (as needed)

Qualifications

• Must be 18 years or older
• Previous retail experience is preferred
• Must be able to work a schedule based upon the business needs – including holidays, nights, and weekends
• Strong verbal and communication skills

Disclaimer: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.