KeyHolder, Robert Graham - Woodbury Commons

Robert Graham Designs; Central Valley (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

Robert Graham Designs recherche un KeyHolder dynamique pour son magasin de Woodbury Commons. Le candidat idéal soutiendra les ventes et le service à la clientèle tout en guidant l'équipe vers l'atteinte des objectifs de vente. Ce poste offre une chance d'évoluer dans une marque de mode reconnue, avec des opportunités de croissance professionnelle et une ambiance de travail dynamique.

Benefits

Généré par une commission

Remise employé généreuse

Qualifications

• Capacité à établir des relations efficaces avec les clients.
• Passion pour la mode, disponible pour travailler les week-ends.

Responsibilities

• Soutenir la vente et le service à la clientèle.
• Former le personnel sur les techniques de vente.

Skills

Communication

Service Client

Job description

KeyHolder, Robert Graham - Woodbury Commons

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About Us

About Us

ROBERT GRAHAM founded in 2001, is an American eclectic luxury men's and women's apparel brand. Robert Graham offers excellent career growth opportunities, competitive salaries and benefits within a dynamic work environment.

The Keyholder is responsible to support overall sales in the store, staff, merchandise and customer service, while promoting a sales culture to build productivity and passion for the brand. This position will ensure that all internal and external customers receive exemplary service and receive a positive store/brand experience.

Specific Responsibilities Would Include

SALES GENERATION:

• Meet sales goals-Continuously motivate sales staff to meet assigned sales and productivity goals
• Support the development of associates' sales techniques, ensuring utilization of elevated levels of sales and service to maximize sales
• Demonstrate an in-depth knowledge of the merchandise; ensure selling is fluent in all aspects of product knowledge with an ability to grow within the company
• Demonstrate sales leadership for staff by playing an active role on the selling floor-collaborate with the management to identify marketing opportunities to support sales
• Work with the Store Manager to develop events/incentives that will continue to grow customer base, with particular emphasis on building local market
  
  

CUSTOMER SERVICE:

• Ensure all associates provide the highest level of customer service to achieve World Class Service standards
• Ensure staff maintains constant client communication through referring to client books and client database
• Resolve all client problems and complaints quickly and effectively
• Assist sales associates with various customer service issues i.e. dissatisfied customers, returns, defective merchandise.
• Empower associates to make decisions in the customer's best interest that also support the Company's philosophy
  
  

Our Best Fit Candidate Would Have

• Is dedicated to meeting the expectations and requirements of internal and external customers
• Gets first-hand customer information and uses it for improvements in products and services
• Acts with customers in mind; establishes and maintains effective relationships with customers
• Be knowledgeable and enthusiastic about fashion
• Excellent communication skills
• Availability to work weekends and Holidays and report to work on a timely fashion
• Ability to support management with supervision of scheduled staff in the store
• Hold Store Key
• This commission eligible position will receive a generous employee discount at Robert Graham.
  
  

Robert Graham is an equal opportunity employer

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Manufacturing, Retail, and Retail Apparel and Fashion

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