Keyholder — Retail Leader with Commission

Swatch; New York (NY); On-site; USD 51,577,000 - 55,875,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

PTO 18 days

Employee product discount

Employee referral bonus

Job summary

Swatch in New York is seeking a retail sales professional with a Keyholder background to join our team. The role focuses on exceptional customer service, product knowledge, and meeting sales objectives, with an hourly rate of $18.00–$19.50 plus commission.

The candidate should have strong interpersonal skills, be a self-starter, and contribute to merchandising, stock replenishment, and store upkeep while delivering a welcoming, brand-aligned customer experience.

Qualifications

• 2 years of experience in a Keyholder or lead sales position
• Excellent verbal and interpersonal skills
• Able to work well as a team player in a fast-paced environment

Responsibilities

• Greet customers in a timely, professional and personable manner
• Use product knowledge to provide exceptional service and build customer relationships
• Reach and exceed sales goals
• Be a self-starter and use good judgment in all situations
• Handle multi-tasking with ease
• Perform merchandising tasks; stock replenishment, visual display, and upkeep of the store environment

Skills

Customer service

Product knowledge

Sales goals

Team player

Goal setting

Job description

Swatch in New York is seeking a retail sales professional with a Keyholder background to join our team. The role focuses on exceptional customer service, product knowledge, and meeting sales objectives, with an hourly rate of $18.00–$19.50 plus commission.

The candidate should have strong interpersonal skills, be a self-starter, and contribute to merchandising, stock replenishment, and store upkeep while delivering a welcoming, brand-aligned customer experience.