Keyholder - Randall Square Rack

Nordstrom, Inc.; Geneva (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Job summary

Nordstrom, Inc. seeks a Rack Beauty Concierge to thrive in a fast-paced, high-energy retail setting. You will share beauty trends, talk about product knowledge, and help customers find great deals while keeping the experience quick, easy, and fun.

You will support inventory processes, merchandise the floor, and assist with re-merchandising, testers, and tidy upkeep. You will handle customer concerns with a calm, professional approach and collaborate with the team to keep the sales floor ready

Qualifications

• Enthusiasm and a sense of adventure expected.
• Accountability, initiative, and ownership emphasized.
• Strong organizational skills with attention to detail.
• Solid math, verbal, and written communications skills.

Responsibilities

• Share beauty trends and product knowledge with customers.
• Keep the customer experience quick, easy, and fun while helping uncover great deals.
• Maintain inventory processes, ensure items are checked in and properly ticketed.
• Defuse customer situations and provide timely, effective resolutions.
• Support re-merchandising, tester filling, and on‑going floor upkeep.

Skills

Enthusiasm/adventure

Accountability

Organizational skills

Communication skills

Calm under pressure

Job description

Job Description

The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment.

A day in the life…

• Share your love of beauty trends and tell customers all about product knowledge
• Keep the customer experience quick, easy, and fun while helping customers uncover the great deals they're looking for
• Keep the sales floor clean, and filled in and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
• Defuse customer situations and provide resolution in a timely and effective manner
• Work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day

You own this if you have…

• Enthusiasm and a sense of adventure, see the glass as half full
• Accountability, initiative, and a high level of ownership
• Organizational skills, attention to detail, and ability to prioritize multiple tasks
• A calm head in a busy retail environment
• Solid math, verbal, and written communications skills

• Physical Requirements:
  • Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
  • Frequent use of hands for grasping, fine manipulation, pushing and pulling
  • Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
  • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.

$19.40 - $20.20 Hourly

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits.Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all‑inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.