Keyholder (PT) - Santa Monica Place

UNTUCKit; Santa Monica (CA); On-site; USD 80,000 - 100,000; Part time

Job summary

UNTUCKit is seeking a passionate Part Time Keyholder for its Santa Monica store. The ideal candidate will possess prior management experience and a strong customer service focus, helping to create an engaging shopping environment while upholding the company’s core values. Responsibilities include maintaining store operations, providing excellent customer support, and collaborating with colleagues to enhance customer satisfaction.

Benefits

Incentive pay

Retirement Plan (401k)

Paid Time Off ( & Public Holidays)

Training & Development

Casual working environment

Wellness Resources

Qualifications

• Proven work experience as a Sales Associate.
• Flexible with scheduling and available to work retail hours.
• Basic understanding of sales principles and customer service practices.

Responsibilities

• Create and ensure a cohesive work environment that inspires engagement.
• Ensure high levels of customer satisfaction through excellent sales service.
• Open and close the store and maintain stock room.

Skills

Customer service focus

Solid communication skills

Interpersonal skills

Ability to work independently

Sales principles understanding

Education

High school degree

BA/BS degree

Tools

Apple products

G-suite

Omni-channel POS systems

Job description

"Is your passion in retail?” We are looking for a Part Time Keyholder for our store in Santa Monica, CA. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The Keyholder will have a working knowledge of all things UNTUCKit, along with a strong ability to provide exceptional customer service.

CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN!

Responsibilities

• Create and ensure a cohesive work environment that inspires engagement of associates
• Possess the UNTUCKit CORE values
• Confidently execute UNTUCKit University training and participate in daily chat-in activities
• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers’ needs and provide assistance and information on product features
• Create a fun, relaxed environment for customers to feel comfortable shopping
• Maintain stock room
• Open and close the store
• Actively maintain a tidy sales floor
• Remain knowledgeable on products offered and discuss available options
• Cross sell products
• Team up with co-workers to ensure proper customer service
• Be a vital part of brand decisions with customer feedback and observations

• Proven work experience as a Sales Associate
• Basic understanding of sales principles and customer service practices
• Proficiency in Apple products and G-suite, Omni-channel POS systems
• Solid communication and interpersonal skills
• Customer service focus
• Ability to work in the store alone
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
• High school degree; BA/BS degree would be a plus
• Part Time: Hours may vary.

• Incentive pay
• Hourly rate: $20-22
• Retirement Plan (401k)
• Paid Time Off ( & Public Holidays)
• Training & Development
• Casual working environment
• Wellness Resources