Keyholder - Outlet Store (PT)

L'Oreal USA, Inc; Woodbury (MN); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Discounted products

Learning opportunities

Employee resource groups

Mental health & wellness programs

Job summary

L'Oréal Luxe is seeking a Keyholder for its Luxury Beauty Stores. You will support the Store Manager to reach sales targets, build customer relationships, and execute plans aligned with the store strategy. You’ll help maintain product presentation and ensure a neat, organized store environment.

Responsibilities include delivering top customer service, training new staff, and enforcing company policies while helping drive productivity and attendance for all shifts.

Qualifications

• Retail/cosmetic experience preferred.
• Prior key holder experience preferred.
• Customer service experience required.
• Strong communication and analytical skills.
• Basic computer skills required.
• Willing to work flexible hours including nights and weekends.
• Must be 18 years or older and legally authorized to work in the United States.

Responsibilities

• Assist Store Manager in achieving sales goals and drive customer relationships.
• Deliver best-in-class customer service and maintain brand image.
• Execute store plans, training, and visual directives.
• Open/close procedures and general store operations.

Skills

Retail/cosmetic experience

Key holder experience

Customer service

Communication skills

Analytical skills

Computer skills

Flexible hours

18+ years

US work authorization

Education

High School Diploma or GED

Job description

Luxury Beauty Stores - Outlet Store, Keyholder

Who We Are:

For more than a century, L'Oreal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity, and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oreal Luxe our mission is to provide our consumers the best products and brand experience by making it unique. Our portfolio is composed of 21 brands including major brands, highly aspirational and multi-expert, such as Lancome, Yves Saint Laurent, Giorgio Armani, Aesop, and Youth to the People.

What You Will Do:

We have an exciting opportunity to join the LBS family as a Keyholder. This position is responsible for assisting Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team. Provide superior customer service standards and develop customer relationships that will result in repeat business. Execute short and long term plans to achieve goals in support of the store's business strategy. Responsible for product and brand image presentation while maintaining a neat and organized store.

• Delivers a best in class experience to customers
• Upholds standards of customer service excellence
• Leader in productivity
• Regular attendance and timeliness for all scheduled shifts
• Assist Store Manager in achieving store sales goals in conjunction with reaching individual sales goalsestablishedby managementteam
• Enforce company policies andprocedures
• Perform open and close procedures for thestore
• Provide training to new storeemployees
• Effectively execute visual directives, education selling tools and customer service standards

• Utilize resources,eliminateroadblocksand drive processimprovement
• Regular attendance and timeliness for all scheduled shifts
• Intermittent supervisionrequired
• Perform other job-related duties asassigned

What We Are Looking For:

Required Qualifications:

• Retail and/or cosmetic experiencepreferred
• Prior key holder experiencepreferred
• Customer service experience
• Communication skills
• Analytical skills
• Basic computer skills
• Must be willing to work flexible hours and to work nights andweekends
• High School Diploma or GEDrequired
• Must be 18 years orolder
• Authorization to work in the United States on a full-time, permanent, ongoing basis isrequired. No immigration support/sponsorship offered for this role.

Preferred Qualifications:

• Bilingual: Spanish or Mandarin

Physical Environment:

Physical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis.

What's In It for You:

• Salary Range: $17-$19
• Access to Company Perks (VIP Access to L'Oreal's Internal Shop for Discounted Products)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Don'tmeet every single requirement? At L'Oreal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your past experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this siteas a result ofyour disability. You can request reasonable accommodations by contacting [e-mail]. If you need assistance to accommodate a disability, you may request an accommodation at any time.

Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other's health & safety in mind.