Keyholder - Outlet Store (PT)

L'Oréal; Woodburn (OR); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

VIP shop access

Learning & development

Employee resource groups

Mental health programs

Discounted products

Job summary

L’Oréal Luxe is seeking a Keyholder for the Luxury Beauty Stores – Outlet Store. This role supports the Store Manager in hitting sales goals, delivers superior customer service, and maintains presentation and brand image. The Keyholder will train new staff, enforce policies, and assist with open/close procedures to ensure smooth store operations.

The position requires 18+ years, flexible hours including nights/weekends, and U.S. work authorization.

Qualifications

• Retail or cosmetic experience preferred.
• Prior key holder experience preferred.
• Customer service experience.
• Communication skills.
• Analytical skills.
• Basic computer skills.
• Willing to work flexible hours and weekends.
• Must be 18 years or older.
• U.S. work authorization; no immigration sponsorship offered.

Responsibilities

• Delivers best-in-class customer experience.
• Upholds standards of customer service excellence.
• Leader in productivity.
• Assist Store Manager in achieving store sales goals.
• Perform open and close procedures for the store.
• Provide training to new store employees.
• Effectively execute visual directives and selling tools.
• Drive process improvements and remove roadblocks.
• Regular attendance and timeliness for all shifts.
• Intermittent supervision.
• Perform other duties as assigned.

Skills

Customer service

Communication

Analytical skills

Basic computer skills

Flexible hours

Bilingual (Spanish/Mandarin)

Education

High School Diploma or GED

Job description

Luxury Beauty Stores – Outlet Store, Keyholder

Who We Are

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beautyin terms of quality, efficacy, safety, sincerity, and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oréal Luxe our mission is to provide our consumers the best products and brand experience by making it unique. Our portfolio is composed of21 brands including major brands, highly aspirational and multi-expert, such as Lancôme, Yves Saint Laurent, Giorgio Armani, Aesop, and Youth to the People.

What You Will Do

We have an exciting opportunity to join the LBS family as a Keyholder. This position is responsible for assisting Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team. Provide superior customer service standards and develop customer relationships that will result in repeat business. Execute short and long term plans to achieve goals in support of the store’s business strategy. Responsible for product and brand image presentation while maintaining a neat and organized store.

• Delivers abest in classexperience to customers
• Upholds standards of customer service excellence
• Leader in productivity
• Regular attendance and timeliness for all scheduled shifts
• Assist Store Manager in achieving store sales goals in conjunction with reaching individual sales goalsestablishedby managementteam
• Enforce company policies andprocedures
• Perform open and close procedures for thestore
• Provide training to new storeemployees
• Effectively execute visual directives, education selling tools and customer service standards
• Utilize resources,eliminateroadblocksand drive processimprovement
• Regular attendance and timeliness for all scheduled shifts
• Intermittent supervisionrequired
• Perform other job-related duties asassigned

What We Are Looking For

Required Qualifications

• Retail and/or cosmetic experiencepreferred
• Prior key holder experiencepreferred
• Customer service experience
• Communication skills
• Analytical skills
• Basic computer skills
• Must be willing to work flexible hours and to work nights andweekends
• High School Diploma or GEDrequired
• Must be 18 years orolder
• Authorization to work in the United States on a full-time, permanent, ongoing basis isrequired. No immigration support/sponsorship offered for this role.

Preferred Qualifications

• Bilingual: Spanish or Mandarin

Physical Environment

Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis

What’s In It For You

• Salary Range: $17-$19
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [e-mail]. If you need assistance to accommodate a disability, you may request an accommodation at any time.

Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.