Keyholder: Lead Sales & Customer Experience

AKIRA; Center (IN); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Pet Insurance

Life insurance

LTD

FSA/HSA

401(k)

Job summary

AKIRA Keyholders are fanatical salespeople, driven by goals and eager to take on leadership roles. As top performers, they support the assistant manager in achieving store objectives while assisting stylists and cashiers to ensure an exceptional customer experience from start to finish.

Our mission is to make customers look and feel amazing! By leading through example and adopting an ownership mindset, our store leaders are relentless in pursuing both personal and store success.

Qualifications

• Experience in retail sales or customer-facing roles preferred.
• Proven track record as a top performer in sales is a plus.
• Open availability to meet store needs.
• Genuine passion for fashion and staying on top of trends.
• Excellent communication and organizational capabilities.
• Experience in visual merchandising and delivering customer service.

Responsibilities

• Foster and maintain high store morale.
• Strengthen selling culture and follow the 5 steps of selling.
• Enforce AKIRA policies.
• Consistently achieve and exceed personal sales goals.
• Drive store to meet daily, weekly, and monthly targets.
• Lead by example and promote AKIRA culture and principles.
• Support the team with operational tasks.
• Complete end-of-shift responsibilities as directed by the Manager.
• Address customer questions and concerns professionally.
• Maintain a clean and organized store environment.

Skills

Retail sales

Top performer

Open availability

Fashion awareness

Communication skills

Organizational skills

Visual merchandising

Adaptability

Work ethic

Multitasking

Job description

AKIRA Keyholders are fanatical salespeople, driven by goals and eager to take on leadership roles. As top performers, they support the assistant manager in achieving store objectives while assisting stylists and cashiers to ensure an exceptional customer experience from start to finish.

Our mission is to make customers look and feel amazing! By leading through example and adopting an ownership mindset, our store leaders are relentless in pursuing both personal and store success.