Keyholder - Grand Boulevard

Warby Parker; Miramar Beach (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid time off

Retirement savings plan with company match

Short-term disability

Retirement savings plan with company 1

Parental leave

Job summary

A retail eyewear company is seeking a Sales Supervisor in Miramar Beach, Florida, to lead customer interactions and enhance the shopping experience. The ideal candidate will have professional retail experience and exceptional communication skills. Responsibilities include managing daily operations, promoting company values, and encouraging a positive team culture. This full-time role comes with a range of benefits including health insurance and paid time off, actively contributing to the company's mission of providing affordable eyewear.

Qualifications

• 6+ months of management experience in a retail environment.
• Exceptional interpersonal and communication skills.
• Ability to work well under pressure.

Responsibilities

• Communicate company values to customers.
• Lead store operations and team interactions.
• Promote a service-minded retail environment.
• Foster an upbeat team culture and mentor teammates.
• Open and close the store and participate in team touch-bases.
• Contribute to process ideation and improvement projects.
• Deliver thoughtful, honest product advice.

Skills

Customer service

Interpersonal skills

Problem-solving

Retail experience

Adaptability

Job description

Sales Supervisor – Warby Parker

Warby Parker is on the lookout for a self‑motivated Sales Supervisor to help create nothing‑short‑of‑amazing experiences for our customers. Across all of our retail locations in the U.S. and Canada, Sales Supervisors contribute to the success of our business firsthand through face‑to‑face customer interactions. In this role, not only will you share Warby Parker's story and mission on the sales floor, but you'll also take part in process ideation and improvement, as well as a slew of special projects.

What you'll do

• Communicate Warby Parker's values and brand philosophy to customers
• Promote an efficient, inclusive, and service‑minded retail environment
• Demonstrate exceptional product knowledge and offer thoughtful, honest style advice
• Dream up innovative and entrepreneurial ways to reinvent the glasses‑shopping experience
• Create an upbeat, flexible team player culture that leads by example
• Lead selling on the floor, front‑of‑house operations, and team touch‑bases when a manager is not present
• Open and close the store
• Help foster an inclusive culture by treating customers and colleagues with respect

Who you are

• Backed by professional retail experience at a customer‑focused company, plus 6+ months in a management position
• Equipped with exceptional interpersonal and communication skills to deliver top‑notch customer service
• Cool under pressure and able to adapt quickly
• A go‑getter with an entrepreneurial spirit
• Curious and eager to learn
• A team player who is passionate about helping customers and teammates alike
• An innovative, proactive problem‑solver
• Proud of your work and self‑motivated to be a top performer
• Able to bring a positive, fun energy to the workplace, even when working long hours
• Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Benefits for full‑time employees

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid time off
• Paid Holidays
• Retirement savings plan with a company match
• Parental leave (non‑birthing parents included)
• Short‑term disability
• Employee Assistance Program (EAP)
• Optical Education Reimbursement
• And more (just ask!)

Equal Opportunity Employer

Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.

About Us

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer‑quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible.

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Retail Apparel and Fashion