Keyholder, goop Aspen

goop; Aspen (CO); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Fertility benefits

Paid parental leave

Goop discounts

Brand partner offers

Lifestyle resources/events

Job summary

goop in Aspen, CO is seeking a Keyholder to deliver top-tier client experiences and drive sales in a luxury retail setting. This full-time role includes equity and commission planning, and requires a flexible schedule including holidays, overnights, and weekends.

You will manage opening/closing, build a loyal clientele, learn product details, and maintain in-store standards while growing the local community. The position emphasizes leadership and customer-centric service.

Qualifications

• 2-4+ years of retail experience, preferably within a luxury environment.
• Strong interpersonal and communication skills, both written and verbal.
• Ability to perform effective selling techniques to achieve sales and repeat business.
• Basic computer skills and familiarity with the Microsoft Suite.
• Physical requirements: lift / carry / move 40lbs minimum including fixtures and product.
• Flexible schedule including holidays, overnights, and weekends.

Responsibilities

• Create a warm and welcoming in-store environment, while maintaining in-store visual standards.
• Maintain an effective clientele book, understanding surrounding community and catering to the demographic of potential clients.
• Learn the details of the product assortment and successfully communicate the finest details to clients, both current and new.
• Able to handle transfers and return to vendors, while filing necessary paperwork.
• Handle in-store RTVs, damages, etc. when necessary.

Skills

Retail experience

Luxury environment

Interpersonal communication

Verbal communication

Basic computer skills

Microsoft Suite

Tools

Microsoft Office

Job description

goop is a lifestyle platform dedicated to exploration, curation, and groundbreaking conversation. From its award-winning beauty and fashion lines to its expansive editorial lens, goop invites women to embrace the process of becoming, and to discover deep joy in the pursuit of pleasure, beauty, and growth in all phases of life.

Gwyneth Paltrow began goop in the fall of 2008 as a weekly newsletter. It has expanded into a beauty, fashion, and food business that’s also known for its products, curation, podcast, TV shows, live events, and retail stores.

Culturally, results are the common language here — clear goals, clear numbers, a visible line from contribution to outcome. AI is native to the way the team works, in every function, which raises the bar on what a small group can accomplish. Authority sits with the work: your scope is defined, and inside it you have real decision rights that we expect you to use. Founder mode is not a phase we are in; it is how the company is built.

About You

You have apassion forcultivatingclientelerelationships anddevelopinga deepknowledgeand appreciationof thegoopbrandand aesthetic.You are curious by natureandhavean affinity forinteracting withcustomersandanticipatingtheir needs.You enjoy the luxury environment and are excited to immerse othersinit.

About the Role

Asa Keyholder, youareresponsiblefordelivering onthe goop client expectations, andgrowing the clientelethrough strong client relationshipsdeveloped throughunderstanding the community in which the store islocated.You areconfident incash reconciliation as well as opening and closing the store on a rotational basis.You strive to not only hit your personalsales goals butare excited toplay an integral leadership role in the store meeting and exceeding their goals as well.Passionate, eloquent, and confident,youcreatethegoop environment.

Responsibilities include:

• Create a warm and welcoming in-store environment, whilemaintaininginstore visual standards.
• Maintain an effective clientelebook,understanding surrounding community&cateringto the demographic of potential clients.
• Learn the details of the productassortmentandsuccessfully communicatethefinest detailsto clients, both current and new.
• Able to handle transfers and return to vendors, whilefiling necessary paperwork.
• Handle in store RTV ’ s, damages, etc. when necessary.

Qualifications & Experience

• 2-4+years of retail experience, preferrable within a luxury environment.
• Stronginterpersonaland communication skills, both written and verbal.
• Ability to perform effective selling techniques to achieve sales and repeat business.
• Basic computer skillsand familiarity withtheMicrosoftSuite.
• Physical requirements: lift / carry / move 40lbs. minimum including fixtures and product.
• Ability toworka flexible schedule including holidays, overnights, and weekends to meet the needs of the business.

FAQ

• Compensation: $24-$26/ hour + Equity + commission plan.This is a full-time, non-exempt position. Please note that this rangerepresentsthe low and high end of theanticipatedbase salary range for theAspen, CO based position. Goop, in good faith,reasonably expectsto pay the position within this salary range. Goopprovidesthe salary range in compliance with all applicable federal,stateand local laws. The actual base salary will depend onnumerousfactors such as: experience, training,knowledgeand skills, and if the location of the job changes.
• Benefits: Generous health benefits package, fertility benefits and paid parental leave.
• Perks:Generous goop discounts,special offerswith brand partners, access to custom lifestyle resources and events

goop is an Equal Opportunity Employer. goop does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. All information provided by the applicant is collected, stored and processed in accordance with the terms of our CCPA Notice for Job Candidates. Job Disclosures: No applicant disclosures related to physical requirements or ADA-related considerations are relevant for this role.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in goop’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.