Assistant Store Manager (San Francisco)

Gorjana; San Francisco (CA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

401K with matching

Job summary

Gorjana in San Francisco seeks an Assistant Store Manager to drive store performance, lead talent initiatives, ensure operational excellence, and uphold visual standards for an exceptional customer experience.

You will coach the team, recruit and onboard talent, schedule to meet business needs, manage inventory per SOPs, and champion the brand story daily.

This full-time role requires adaptability, strong leadership, and a passion for Gorjana.

Qualifications

• One year of retail leadership experience.
• Strong leadership and coaching skills.
• Excellent time management and organizational abilities.
• Willing to work nights, weekends and holidays.

Responsibilities

• Support store performance and KPI attainment.
• Lead customer experience and brand presentation in-store.
• Coach and develop team; manage scheduling and inventory per SOPs.
• Ensure daily store operations run smoothly.

Skills

Leadership

Coaching

Customer service

Talent recruitment

Job description

As the Assistant Store Manager, you are responsible for contributing to the store’s performance including talent initiatives, operational execution, visual standards, and customer experience.

Ideal candidates are individuals who are motivated, adaptable to change, coachable, and have a passion for our brand.

Your Day to Day May Include:

• Support overall store performance and KPI’s
• Serve as brand ambassador by showing passion for the brand, educating our customers on our history, and you are knowledgeable about our product and the industry as a whole
• Experienced in creating effective action plans to maintain or improve performance
• Knowledgeable in how to build new and repeat business through customer clienteling

Training + Development

• Support recruiting, onboarding, and developing both internal and external talent
• Effective in your communication style, and your messaging energizes and encourages others to want to work together
• Enjoy leading through collaboration, encouraging the team to share ideas and opinions, fostering accountability and trust
• Capable of clearly communicating new initiatives and goals in a timely and effective manner

Customer Service

• Passionate about providing the best customer experience to purchasing and non-purchasing customers
• Enjoy leading by example when setting the tone in how the team shows up each day in store and personal presentation
• Capable of leading and coaching through return policies, while also prioritizing the overall customer experience
• Quick to respond to customer complaints and concerns in a professional manner, while being resolution oriented
• Capable of leading execution of brand visual standards and updates

Operations:

• Capable of executing daily store operations in a timely and efficient manner
• Experienced in scheduling team members to the needs of the business and budget
• Experienced in managing store inventory with a high level of detail and organization per SOPs
• Willing and capable of leading opening / closing duties

You could be great for this role if:

• You are adaptable and easily manage change
• You are organized and have excellent time management skills
• You have an eye for spotting and recruiting talent
• You are motivated and results driven
• You are coachable and receive feedback
• You are passionate about the gorjana brand
• At least one year experience in a retail leadership position
• Must be over the age of 18
• Ability to lift or move at least 50 lbs
• Ability to bend, squat, twist and reach
• Ability to stand and/or walk for at least 6 hours per shift
• Ability to be flexible to the needs of the business, working nights, weekends, and holiday shifts
• Ability to work full time hours, with open availability
• Medical, Vision, Dental and Life Insurance Benefits
• Generous employee discount and product perks program
• 401K and matching program* (waiting period applies)
• Paid Vacation and sick time
• Opportunities to grow with the brand and develop your skills
• Hourly wage starts from $25 - $27 per hour
• Commission and bonus opportunities

We participate in E-Verify to confirm employment eligibility for all new hires. E-Verify compares information from your Form I-9 to official records to confirm authorization to work in the United States.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in gorjana’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A \"recently separated veteran\" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An \"Armed forces service medal veteran\" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.