Keyholder (FT)- Brea Mall

UNTUCKit; Brea (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading retail company is seeking a Full Time Keyholder for their new store in Brea, CA. This role involves managing store operations, ensuring customer satisfaction, and inspiring team engagement. The ideal candidate will have solid retail experience and a passion for delivering outstanding service while maintaining a positive store environment.

Benefits

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off ( & Public Holidays)

Short Term & Long Term Disability

Training & Development

Casual working environment

Wellness Resources

Qualifications

• Proven work experience as a Sales Associate.
• Basic understanding of sales principles and customer service practices.
• Ability to work in the store alone and flexible with scheduling.

Responsibilities

• Create a cohesive work environment that inspires engagement of associates.
• Ensure high levels of customer satisfaction through excellent sales service.
• Actively maintain a tidy sales floor and open/close the store.

Skills

Customer service focus

Sales principles

Communication skills

Interpersonal skills

Education

High school degree

BA/BS degree

Tools

Apple products

G-suite

Omni-channel POS systems

Job description

"Is your passion in retail?” We are looking for a Full Time Keyholder for our NEW store in Brea, CA. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The Keyholder will have a working knowledge of all things UNTUCKit, along with a strong ability to provide exceptional customer service.

CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN!

Responsibilities

• Create and ensure a cohesive work environment that inspires engagement of associates
• Possess the UNTUCKit CORE values
• Confidently execute UNTUCKit University training and participate in daily chat-in activities
• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers’ needs and provide assistance and information on product features
• Create a fun, relaxed environment for customers to feel comfortable shopping
• Maintain stock room
• Open and close the store
• Actively maintain a tidy sales floor
• Remain knowledgeable on products offered and discuss available options
• Cross sell products
• Team up with co-workers to ensure proper customer service
• Be a vital part of brand decisions with customer feedback and observations

• Proven work experience as a Sales Associate
• Basic understanding of sales principles and customer service practices
• Proficiency in Apple products and G-suite, Omni-channel POS systems
• Solid communication and interpersonal skills
• Customer service focus
• Ability to work in the store alone
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
• High school degree; BA/BS degree would be a plus
• Full Time

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off ( & Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Casual working environment
• Wellness Resources
• Pay Range $20-$21/Hour