Keyholder

Torrid; Corona (CA); On-site; USD 24,659 - 29,287; Full time

Benefits offered by this job

50% Associate discount

401(k) with company match

Employee Stock Purchase Program

Tuition reimbursement

Sick time benefit

Job summary

Torrid is seeking a retail management professional in Corona, California. You will lead the team to meet company objectives and provide an exceptional customer shopping experience. Responsibilities include overseeing store operations, leading by example, and ensuring a clean and inviting store environment.

The ideal candidate will have experience in specialty retail, a passion for fashion, and the ability to adapt to a fast-paced environment. Employee perks include a 50% discount, 401(k) match, and tuition reimbursement.

Qualifications

• Previous experience in specialty/apparel retail management.
• Proven ability to lead teams to success.
• Ability to adapt to fast-paced retail environments.

Responsibilities

• Ensure store meets company objectives and KPIs.
• Lead by example in customer service.
• Oversee store operations as Manager on Duty.

Skills

Retail management experience

Customer service skills

Ability to multitask

Fashion knowledge

Job description

Overview

At Torrid, we celebrate every shape, every size, and every curve of our customers. Our Torrid stores offer an exciting, one‑of‑a‑kind, amazing experience for not just our customers, but our employees. We’re committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

What You’ll Do

• In partnership with the management team, ensure the store is achieving company objectives and KPI goals
• Set the example for The Torrid Connection through selling skills and customer service, ensuring the team provides a shopping experience that encourages positive customer connections and loyalty
• Support management in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
• Perform register functions while using sales, promotion and product knowledge to drive add‑on sales
• Assume responsibility for all store operations when Store Management is out of the store as acting Manager on Duty
• Ability to work a flexible schedule inclusive of holidays, nights and weekends

What You’ll Need

• Previous specialty/apparel retail management experience, preferably in a similar role, with proven ability to lead teams to success and proven sales performance
• Ability to multitask in a fast‑paced environment while also being committed to creating an amazing customer experience
• Retail and fashion change constantly; flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success
• Fashion‑focused and stay on top of current trends

Physical Requirements

• Able to stand and walk around during scheduled hours
• Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 lbs
• Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.

What You’ll Get

• Associate discount 50%, additional monthly discount coupon, mental health resources, sick time
• 401(k) with company match, Employee Stock Purchase Program (ESPP), tuition reimbursement
• Sick time benefit available where legally required

Pay

Pay range: $17.90 – $21.26 per hour

Equal Opportunity Employer

We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.

If you are unable or limited in your ability to use or access www.torridcareers.com, you can request reasonable accommodations by sending an email to . Only messages left for this purpose will be returned.

Our company participates in E‑Verify. If the links below do not work, please copy and paste the following URLs in a new browser window:

E‑Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf

Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf

California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf

EEO Poster: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf