Key Lead (SoHo)

Princess Polly; New York (NY); Hybrid; USD 29,000 - 33,000; Part time

Benefits offered by this job

Hybrid work schedule

40% employee discount

Medical, dental, vision plans

Life & disability insurance

401(k) with 5% match

Leadership development programs

Paid time off: 15 vacation days + 10 S

Diversity & Inclusion initiatives

Job summary

Princess Polly, a global fashion brand, seeks a Retail Store Keyleader (Part Time) in New York to lead the sales team and deliver exceptional customer service in a fast-paced store environment.

You will support store opening/closing, drive sales goals, and mentor staff while maintaining visual standards and operational efficiency. Flexible hours, including nights and weekends, are required, with a hybrid work arrangement.

Qualifications

• 3+ years in retail industry.
• 1+ year experience in retail management.
• Excellent leadership and communication skills.
• Ability to motivate and inspire associates to achieve their goals.
• Strong problem-solving skills and the ability to make quick and effective decisions.
• Great sense of style.
• Ability to work flexible hours, including nights and weekends.

Responsibilities

• Lead and motivate the sales team to achieve sales targets while delivering excellent customer service.
• Perform operational duties including opening/closing registers, visual merchandising, inventory, and light housekeeping.
• Build brand loyalty and awareness through memorable in-store experiences in a fast-paced retail environment.
• Demonstrate commitment to company values and customer-first approach.

Skills

Leadership

Communication

Motivation

Visual Merch

Decision Making

Flexibility

Style

Job description

Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online women's fashion brands in the USA, Princess Polly has been delivering the best online shopping experience to customers worldwide for over 10 years.

As a part of A.K.A Brands; we are a global player with offices located in Los Angeles and Australia’s Gold Coast. With big plans ahead, we're always on the hunt for new talent to join our global team.

About the role

Our Retail Store Keyleader (Part Time) embodies drive, enthusiasm, and a natural talent for inspiring others. They're entrusted with overseeing store opening and closing duties while cultivating exceptional customer service, serving as a cornerstone within our dynamic and fast-paced retail setting.

Supporting the Store Manager and Assistant Manager, they lead the team in achieving exceptional customer experience, sales goals and upholding operational efficiency. Ready to step up as manager on duty, they exhibit leadership and accountability as needed, motivating our team through constructive feedback, development and training. Their passion for retail and strong leadership skills make them an invaluable asset as we strive to create an unforgettable in-store experience for our customers!

What you'll do

• You will lead and motivate the sales team to achieve sales targets and provide excellent customer service whilst contributing to their career development
• You will perform operational duties inclusive of but not limited to: opening and closing registers, visual merchandising execution, inventory management, light housekeeping
• You will build brand loyalty and awareness through memorable in-store experiences in a fast paced retail environment
• You will demonstrate a commitment to our company Values, our innovative Business style, our People Leadership principles, and our outstanding Customer First approach

Qualifications

• 3+ years in retail industry
• 1+ year experience in retail management
• Excellent leadership and communication skills
• Ability to motivate and inspire associates to achieve their goals
• Strong problem-solving skills and the ability to make quick and effective decisions
• Great sense of style
• Ability to work flexible hours, including nights and weekends

Compensation Range

• $21-24/per hour

We offer a package that can only be described as best in class within the retail space today!

• Flexible working arrangements (Hybrid schedule of 2 days per week in office)
• Amazing Employee Discount Program (40%)
• Company Sponsored Medical (HMO & PPO Options), Dental, & Vision Plans
• Company Paid Life, Short Term Disability, Long Term Disability, & Employee Assistance Plans
• 401(k) Program (100% Match Up to 5% of Pay)
• Individual & Team Based Leadership Development Programs
• Positive Company Culture that Celebrates both Personal & Company Milestones
• 15 Vacation Days + 10 Sick Days + 10 Holidays
• Strong commitment to Diversity, Inclusion & Belonging strategy including leader training emphasizing inclusion to make team members feel seen, heard, represented, and supported as well as employee opportunity to join the Diversity and Inclusion Committee.

Aside from the amazing array of tangible benefits and perks, Princess Polly offers you the chance to make an impact on a fast growing, global business. You have the opportunity to pursue your passion and plan your own future as part of our team!

Princess Polly is an Equal Opportunity Employer (EOE) We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life.