Key Lead (SoHo)

Princess Polly Online Pty Ltd; New York (NY); Hybrid; USD 29,000 - 33,000; Part time

Benefits offered by this job

Hybrid schedule

Employee discount 40%

Medical insurance (HMO/PPO)

Dental & Vision

Life insurance

Disability (Short/Long)

401(k) match

Leadership development

PTO 15 days

Sick days 10

Holidays 10

Diversity & Inclusion

Job summary

Princess Polly Online Pty Ltd in New York, NY, seeks a part-time Key Leader for our SoHo store. You will supervise opening and closing duties, ensure exceptional customer service, and act as a leader on duty when needed.

You will support the Store Manager and Assistant Manager, drive sales targets, maintain operational efficiency, and mentor the team through feedback and training. Join a fast-paced, fashion-forward environment delivering memorable in-store experiences.

Qualifications

• 3+ years in retail or retail management
• Ability to motivate and inspire associates to achieve goals
• Excellent leadership and communication skills
• Willingness to work nights and weekends

Responsibilities

• Lead and motivate the sales team to achieve sales targets and provide excellent customer service
• Perform operational duties including opening/closing registers, visual merchandising, inventory management, light housekeeping
• Build brand loyalty and deliver memorable in-store experiences in a fast-paced retail environment
• Demonstrate commitment to company values, leadership principles and customer-first approach

Skills

Leadership

Customer service

Sales targets

Team motivation

Communication

Problem-solving

Flexible hours

Job description

Key Lead (SoHo)

Princess Polly Online Pty Ltd New York, New York, United States

About this position

Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online women's fashion brands in the USA, Princess Polly has been delivering the best online shopping experience to customers worldwide for over 10 years.

As a part of A.K.A Brands; we are a global player with offices located in Los Angeles and Australia’s Gold Coast. With big plans ahead, we're always on the hunt for new talent to join our global team.

About the role

Our Retail Store Keyleader (Part Time) embodies drive, enthusiasm, and a natural talent for inspiring others. They're entrusted with overseeing store opening and closing duties while cultivating exceptional customer service, serving as a cornerstone within our dynamic and fast-paced retail setting.

Supporting the Store Manager and Assistant Manager, they lead the team in achieving exceptional customer experience, sales goals and upholding operational efficiency. Ready to step up as manager on duty, they exhibit leadership and accountability as needed, motivating our team through constructive feedback, development and training. Their passion for retail and strong leadership skills make them an invaluable asset as we strive to create an unforgettable in-store experience for our customers!

What you'll do

• You will lead and motivate the sales team to achieve sales targets and provide excellent customer service whilst contributing to their career development
• You will perform operational duties inclusive of but not limited to: opening and closing registers, visual merchandising execution, inventory management, light housekeeping
• You will build brand loyalty and awareness through memorable in-store experiences in a fast paced retail environment
• You will demonstrate a commitment to our company Values, our innovative Business style, our People Leadership principles, and our outstanding Customer First approach

Qualifications

• 3+ years in retail industry
• 1+ year experience in retail management
• Excellent leadership and communication skills
• Ability to motivate and inspire associates to achieve their goals
• Strong problem-solving skills and the ability to make quick and effective decisions
• Great sense of style
• Ability to work flexible hours, including nights and weekends

Compensation Range

• $21-24/per hour

We offer a package that can only be described as best in class within the retail space today!

• Flexible working arrangements (Hybrid schedule of 2 days per week in office)
• Amazing Employee Discount Program (40%)
• Company Sponsored Medical (HMO & PPO Options), Dental, & Vision Plans
• Company Paid Life, Short Term Disability, Long Term Disability, & Employee Assistance Plans
• 401(k) Program (100% Match Up to 5% of Pay)
• Individual & Team Based Leadership Development Programs
• Positive Company Culture that Celebrates both Personal & Company Milestones
• 15 Vacation Days + 10 Sick Days + 10 Holidays
• Strong commitment to Diversity, Inclusion & Belonging strategy including leader training emphasizing inclusion to make team members feel seen, heard, represented, and supported as well as employee opportunity to join the Diversity and Inclusion Committee.

Aside from the amazing array of tangible benefits and perks, Princess Polly offers you the chance to make an impact on a fast growing, global business. You have the opportunity to pursue your passion and plan your own future as part of our team!

Princess Polly is an Equal Opportunity Employer (EOE) We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us, different makes us better.

What are you waiting for? Come experience something different and amazing in the online fashion space!

#PrincessPolly #PursueYourPassion #PrincessPollyCareers