Key Lead - Legacy Place, A&F

A&F Stores, Inc.; Dedham (MA); On-site; USD 21,423 - 30,512; Part time

Benefits offered by this job

Merchandise Discount

Quarterly Sales Incentive Bonus

Career Advancement

Brand Affiliate

Job summary

ABERCROMBIE & FITCH CO. is seeking a part-time Key Lead to guide Brand Reps and Stock Associates on the sales floor, ensuring a quality in-store experience and strong store performance.

You will open/close the store, operate POS systems, fulfill Omni Channel orders, and present compelling product knowledge and brand awareness to customers while maintaining visual displays and inventory controls.

Qualifications

• High School Diploma or GED preferred or equivalent.
• 1 year retail experience preferred.
• Retail supervisory/management experience not required.
• Strong customer focus and interpersonal skills.
• Excellent communication and knowledge of fashion trends.
• Energetic, outgoing, and assertive; ability to balance multiple tasks.
• Demonstrate adaptability and flexibility.

Responsibilities

• Perform opening and closing routines.
• Operate register/POS systems.
• Fulfill Omni Channel orders.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Represent the Brand and exemplify company culture and values.

Skills

Customer Service

Interpersonal Skills

Communication

Team Leadership

Fashion Trends

Energetic

Education

High School Diploma/GED

Tools

POS Systems

Job description

Job Description: The Key Lead is responsible for ensuring all customers receive quality in‑store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Schedule Requirements

Schedule will vary weekly, but you should expect to work at least 12-16 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.

What it Takes

• High School Diploma/ G.E.D. preferred, or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory / management experience is not required.
• Experience in leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

What You’ll Get

• Eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.
• Provide simple, competitive, and comprehensive benefits that align with our Company’s culture and values.
• Competitive incentives: Quarterly Sales Incentive Bonus; Merchandise Discount.
• Opportunities for Career Advancement.
• Opportunity to Become a Brand Affiliate.
• Training and Development.

The starting rate for this position is $18.85 per hour. (i.e., the recruiting pay range for this position is $18.85-$18.85 per hour). The starting rate and range may be modified in the future.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.