Key Lead - Geneva Commons, Hollister

A&F Stores, Inc.; Geneva (IL); Hybrid; USD 20,002 - 28,488; Part time

Benefits offered by this job

Competitive incentives

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Training and Development

Job summary

A&F Stores, Inc. in Geneva, Illinois, is hiring a Key Lead responsible for enhancing customer experiences and managing store operations. This role requires guidance to the team and engagement in driving sales through exceptional service.

Ideal candidates will have retail experience, a strong customer focus, and excellent interpersonal skills. This position offers competitive compensation starting at $17.60 per hour, plus opportunities for career advancement.

Qualifications

• 1 year of retail experience preferred.
• Experience in leading groups or teams preferred.
• Retail supervisory/management experience is not required.

Responsibilities

• Ensure customers receive quality in-store experience.
• Act as Floor Supervisor providing guidance.
• Drive store performance through customer experience.

Skills

Customer focus

Exceptional interpersonal skills

Strong communication skills

Knowledge of current fashion trends

Education

High School Diploma/G.E.D.

Job description

Job Description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Work Schedule Requirements

Schedule will vary weekly, but you should expect to work at least 12-16 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.

What it Takes

• High School Diploma/ G.E.D. preferred, or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience is not required.
• Experience in leading groups or teams preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Benefits

• A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values.
• Competitive incentives to reward the commitment our associates have for moving our global business forward.
• Quarterly Sales Incentive Bonus.
• Merchandise Discount.
• Opportunities for Career Advancement.
• Opportunity to Become a Brand Affiliate.
• Training and Development.
• A Global Team of People Who’ll Celebrate you for Being YOU.

Compensation

The starting rate for this position is $17.60 per hour. The recruiting pay range for this position is $17.60-$17.60 per hour. The starting rate and range may be modified in the future.

Equal Opportunity Employer

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.