Key Holder/Store Closer PT

AG Supermarkets; Allenstown (NH); Presencial; USD 21.000 - 28.000; A tiempo parcial

Descripción de la vacante

AG Supermarkets is seeking a Part-Time Keyholder/Closing Manager for our Allenstown, NH store to assist with daily operations and manage opening/closing procedures. This role supports the Store Director and ensures a positive customer experience during shifts.

The ideal candidate is reliable, customer-focused, and able to supervise front-end and back-end tasks, maintaining store standards and safety while leading a team in a fast-paced environment.

Formación

• Must be 18 years of age or older.
• Basic computer knowledge to operate store systems and process transactions.
• Ability to lead store operations during closing shifts and maintain standards.
• Strong organizational skills and multitasking in a fast-paced environment.
• Dependability and leadership to support team members and ensure smooth operations.
• Excellent interpersonal and communication skills for customers, employees and management.
• Commitment to delivering exceptional customer service and issue resolution.

Responsabilidades

• Acquire and maintain in-depth knowledge of products to assist customers and support operations.
• Master all closing duties and front-end procedures as needed by store leadership.
• Learn and operate grocery equipment, hardware, software, and tasks.
• Observe temperatures and report failures; ensure safety features function properly.
• Keep store clean, organized, and welcoming to create a positive shopping experience.
• Stock and maintain departments during closing; ensure milk, produce, meat, and sale items are stocked.
• Sweep and mop floors; support end-of-shift closing procedures.
• Stock inventory from back stock and maintain a clean backroom.
• Ensure doors are closed, lights off, and alarm set; secure store on exit.
• Communicate essential information to Store Director and perform additional duties as assigned.

Conocimientos

Leadership

Customer service

Time management

Communication

Basic computing

Dependability

Multitasking

Team supervision

Descripción del empleo

A Keyholder/Closing Manager is an essential part of the store leadership team, responsible for assisting with daily operations, managing opening and closing procedures, and stepping in as the acting leader when a manager is unavailable. They ensure the store runs efficiently by supervising team members, addressing customer needs, and resolving any issues that arise. Additionally, they help maintain a positive work environment, uphold store policies, and contribute to achieving sales and operational goals, all while delivering exceptional customer experience. Currently, we are hiring for a Part Time Keyholder/Store Closer in our Allenstown, NH store.

POSITION RESPONSIBILITIES/ACCOUNTABILITIES:

• Acquire and maintain in-depth knowledge of all products to effectively assist customers and support operational excellence.
• Master all closing duties as defined and adapted from time to time as needed by the Store Director.
• Learn the front-end processes and ensure the front end operates efficiently during your shifts as the opening or closing supervisor.
• Learn and become an expert in all grocery equipment, hardware, software, and tasks.
• Observe temperatures of coolers, cases, andfreezers and report failures to management promptly.
• Ensure equipment is working correctly, including safety features, and report safety hazards immediately.
• Ensure the store remains clean, organized, and welcoming to create a positive shopping experience for customers.
• Ensure when closing, all perimeter departments are maintained in good shape: milk and eggs remain well stocked throughout the entire shift, Produce, Meat, and store sale items are stocked
• Ensure floors are thoroughly swept and mopped to maintain a clean and safe environment.
• Provide support to departments in completing end-of-shift closing procedures as needed.
• Stock inventory from back stock as instructed, ensuring proper placement and organization.
• Maintain a clean and organized backroom environment throughout the shift.
• Ensure all cooler and freezer doors are closed, all case lights turned off, and curtains closed.
• Secure store doors and windows before exiting the building. Turning off non-essential lighting and setting the alarm.
• Comply with established procedures, practices, sales, safety, and security according to A.G. Supermarkets, Inc. policies
• Communicate essential information to the Store Director consistently.
• Perform other duties as assigned or required.

ESSENTIAL SKILLS & EXPERIENCE:

• Must be 18 years of age or older.
• Basic computer knowledge to operate store systems, process transactions, and manage reports.
• Ability to lead store operations during closing shifts, ensuring tasks are completed and store standards are maintained.
• Strong organizational skills with the ability to prioritize tasks, multitask, and stay focused in a fast-paced environment.
• Dependability and leadership qualities to support team members and ensure smooth store operations.
• Excellent interpersonal and communication skills with the ability to engage effectively with customers, employees, and management.
• Dedicated to providing exceptional customer service through prompt issue resolution and customer focused approach.

NON-ESSENTIAL SKILLS & EXPERIENCE:

• ServSafe Certified or equivalent preferred.
• 1 year of retail or leadership experience preferred.

PHYSICAL DEMANDS & WORK ENVIRONMENT:

• Frequent lifting, pushing, carrying, and pulling of weights between 20-40lbs, with occasional lifting over 40lbs.
• Standing for extended periods of time (90% of the time) and walking (10%).
• Frequent balancing, stooping, kneeling, bending, and reaching above and below waist level.
• Working in various temperature-controlled environments, including:
  • Freezers (extreme cold)
  • Areas near ovens (extreme heat)
  • Receiving areas with occasional humidity or wet flooring
  • Outside temperatures (2% of the time)
• Hard tile/cement flooring with anti- fatigue mats available
• Required: Slip resistant footwear, various cleaning supplies, cutting gloves, and any other items necessary to support total store needs.
• Machines, Tools, and Equipment used: Baler, Pallet Jack and Box Cutters and other machinery, tools, and equipment used within the store location to support business needs.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.