Key Holder

Buff City Soap; Plano (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Buff City Soap is hiring a Key Holder in Plano, Texas. This role involves opening and closing the store, supervising the Makery, and maintaining a clean, positive work environment. The ideal candidate should have at least three months of experience with the company and be able to communicate effectively at all levels. This position supports guest-centric service, drives Makery performance, and ensures operational excellence.

Qualifications

• Weekend availability.
• Must have worked with the company no less than 3 months.
• Ability to communicate effectively at all levels.

Responsibilities

• Open and/or close the store.
• Maintain a positive work environment supporting guest-centric service.
• Supervise the Makery to achieve company goals.
• Maintain a clean Makery environment.
• Manage and track stock of raw materials and supplies.

Job description

Summary

The Key Holder position at Buff City Soap is responsible for:

• Opening and/or closing the store.
• Maintaining a high-energy, positive work environment with behaviors that support guest-centric service.
• Helping drive Makery performance, fostering superior guest service, and maintaining operational excellence to meet or exceed established productivity goals.
• Supervising the Makery to achieve company goals, leading by example in all company operations.
• Fostering a sense of urgency to achieve objectives and report any issues to the Makery Manager.
• Maintaining a professional and impeccably clean Makery environment.
• Working through the Makery Manager to communicate the Makery goals and objectives.
• Providing insight on staff opportunities to the Makery Manager so that they can properly coach, train, and provide feedback to improve Soap Makers’ daily performance.
• Managing and tracking stock of raw materials, finished products, and supplies.
• Accurately handling cash when opening and closing the Makery.

Qualifications

• Weekend availability.
• Must have worked with the company no less than 3 months.
• Ability to communicate effectively at all levels.