Key Holder

Everything But Water, LLC; Palo Alto (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

401K

Merchandise discounts

Additional benefits

Job summary

Everything But Water in Palo Alto is seeking a Key Holder to support the Store Management team and help create a customer-centric environment through exceptional service.

You will work with associates to meet selling goals, maintain brand standards, and contribute to smooth operations while covering shifts, including nights and weekends.

Qualifications

• 2–4 years retail sales experience
• 1 year supervisory experience
• Availability including nights, weekends, and holidays
• Excellent customer engagement and communication skills
• Stand/walk for an eight-hour shift; climb a ladder; lift up to 15 pounds
• Must be 18+ and fluent in English

Responsibilities

• Support Store Manager and Assistant Store Manager with coverage and supervision
• Deliver exceptional customer service using the Company selling model
• Maintain brand standards around cleanliness, organization, and presentation
• Align behaviors with sales goals

Skills

Customer service

Supervisory experience

Flexible schedule

Interpersonal skills

English fluency

Stand/walk 8h

Job description

Position Location: Palo Alto

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

Responsibilities

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates
• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner
• Maintain brand standards around cleanliness, organization, and visual presentation standards
• Demonstrate an understanding of sales goals and align behaviors accordingly

Qualifications

• 2-4 years of experience in retail sales
• 1 year of supervisory experience
• Availability must include nights, weekends, and holidays
• Effective customer engagement skills
• High level interpersonal and communication skills
• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 15 pounds
• Must be 18 years of age or older
• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates.

• 401(K) participation
• merchandise discounts
• additional benefits for eligible Associates

Salary Range

$21.00 - $23.00

STYLE AND CUSTOMER SERVICE OBSESSED? DIVE INTO A CAREER IN FASHION!

Everything But Water is the largest specialty retailer of women’s swimwear and resortwear in the US, with over 90 stores coast-to-coast and a leading website at everythingbutwater.com. Everything But Water offers an unparalleled, year-round selection of head-to-sandy-toe getaway essentials, from designer swimsuits, cover-ups, and sundresses to jewelry, totes, sandals, and more.

Everything But Water is an Equal Opportunity Employer.