Key Holder

EVERYTHING BUT WATER; Costa Mesa (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

401(K) participation

Merchandise discounts

Additional benefits for eligible Assoc

Job summary

Everything But Water in South Coast Plaza, Costa Mesa, is seeking a Key Holder to partner with Store Management to deliver outstanding customer service and uphold brand standards. This role supports shift coverage, may supervise Sales Associates, and helps maintain visual presentation and cleanliness.

You will actively engage customers, work towards sales goals, and ensure a consistent, brand-aligned shopping experience in a fast-paced environment.

Qualifications

• 2-4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability must include nights, weekends, and holidays.
• Effective customer engagement skills.
• High level interpersonal and communication skills.
• Must be 18 years of age or older; fluent in English (speak, read, write).
• Physical ability to stand/walk for an eight-hour shift, climb a ladder and lift 10 pounds.

Responsibilities

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates
• Consistently deliver exceptional customer service by demonstrating the Company’s selling model
• Maintain brand standards around cleanliness, organization, and visual presentation standards
• Demonstrate an understanding of sales goals and align behaviors accordingly

Skills

Retail sales

Supervisory experience

Availability nights/weekends/holidays

Customer engagement

Interpersonal skills

English fluency

Job description

Position Location: South Coast Plaza

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates.

Salary Range:

$19.00 - $22.00

STYLE AND CUSTOMER SERVICE OBSESSED? DIVE INTO A CAREER IN FASHION!

Everything But Water is the largest specialty retailer of women’s swimwear and resortwear in the US, with over 90 stores coast-to-coast and a leading website at everythingbutwater.com. Everything But Water offers an unparalleled, year-round selection of head-to-sandy-toe getaway essentials, from designer swimsuits, cover-ups, and sundresses to jewelry, totes, sandals, and more.

Everything But Water is an Equal Opportunity Employer.