Key Holder

Wilson Sporting Goods; New York (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Education reimbursement

Medical, dental and vision

Pre-tax transit discounts

401(k) with company match

Life insurance

Paid maternity/paternity leave

Professional development opportunities

Volunteering programs

Complimentary Wilson tennis racquet

Free monthly tennis training sessions

Discounts on Wilson products

Job summary

Wilson Sporting Goods Co. in New York is seeking a Retail Key Holder to lead the store alongside Athlete Advisors and deliver an exceptional in-store experience.

You will coach teammates, drive the daily sales plan, support visual merchandising, manage inventory, and participate in community activations and ambassador relationships. The role emphasizes autonomy, integrity, and teamwork in a fast-paced environment.

Qualifications

• Two or more years of experience in a sales environment.
• Passionate about delivering an exceptional consumer experience.
• Strong communication skills.
• Autonomous with an entrepreneurial mindset.
• Ability to lead a team and support store management.

Responsibilities

• Deliver a world class in-store experience as an individual employee and floor leader.
• Provide feedback and coaching to your team to deliver the daily sales plan.
• Support with visual merchandising sets and moves.
• Accurately and efficiently receiving and processing inventory.
• Support store projects and brand initiatives.
• Maintain open and transparent communication with your team and store leadership.
• Opening and closing the store as the store leader, adhering to proper cash handling procedures.
• Attend monthly group tennis lessons.
• Support in community activations and ambassador relationships.

Skills

Customer service

Sales experience

Team leadership

Communication

Job description

Overview

At Wilson, we are here to empower every human to live like an athlete. Passion. Creativity. Integrity. Teamwork. Ambition. Innovation. These are the qualities that have made Wilson Sporting Goods Co. the number one sports equipment brand in the world.

Wilson has evolved from a sports equipment brand to surround the tennis athlete in technical sportswear and footwear. Our retail stores lead with innovative sportswear, footwear, and a curated assortment of racket equipment that solves for the needs of the athlete. We are on the cutting edge of tennis product that will carry you from the court to the clubhouse.

We believe that being an athlete isn’t something you do, it’s who you are. It’s a universal code of conduct, a way of seeing the world and how you show up every day. We seek out diverse voices and welcome all perspectives. Our team is composed of individuals with unique backgrounds, points of view and experiences. These perspectives create a rich and diverse culture in which we learn from one another through empathy and inclusion.

Evolving the sports world and being the best partner for players, athletes, and our community is no small task. We are continually looking to add enthusiastic, ambitious, team-first individuals who desire to make a difference —and who love to help others win. Together, we will create a better world through sport. Join us.

What You'll Do

As the Wilson Retail Key Holder, you are an integral part of the store leadership team. You embody Wilson’s core values and our commitment that the most important role in the company is the Athlete Advisor. You are responsible for providing an exceptional in-store experience for the Athlete Advisors and your customers. You are also responsible for supporting in innovative and exciting community experiences.

• Specific responsibilities include, but are not limited to:
• Delivering a world class in store experience as an individual employee and floor leader.
• Providing feedback and coaching to your team to deliver the daily sales plan.
• Supporting with visual merchandising sets and moves.
• Accurately and efficiently receiving and processing inventory.
• Supporting store projects and brand initiatives.
• Maintaining open and transparent communication with your team and store leadership.
• Opening and closing the store as the store leader, adhering to proper cash handling procedures.
• Attending monthly group tennis lessons.
• Supporting in community activations and ambassador relationships.

What We're Looking For

This role requires two or more years’ experience in a sales environment.

Other qualifications include:

• You are passionate about delivering an exceptional consumer experience, every day.
• You have never met a stranger and love solving for the needs of every athlete who comes in your store.
• You have outstanding communication skills.
• You are driven by a high level of autonomy and excel in an entrepreneurial environment.
• You value bold ideas and pursue progress at every turn.
• You stand up with conviction for what you believe in, acting with integrity and respect in every situation.
• You have experience leading a team and supporting your store management.

What We’ll Provide

The pay range for this role is $22.00/hr - $25.00/hrat the time of this posting.

We offer an innovative, inclusive, and people-first environment with competitive benefits and perks, including:

• Paid time off for part- and full-time employees
• Education reimbursement
• Medical, dental and vision
• Pre-tax transit discounts
• 401(k) with company match
• Life insurance
• Paid maternity/paternity leave
• Professional development opportunities
• Volunteering programs
• Receive a complimentary Wilson tennis racquet upon joining our team
• Enjoy free monthly tennis training sessions with a professional coach, open to all store employees
• Discounts on Wilson and Amer Sports products

Wilson Sporting Goods Co. is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other legally protected characteristics.