Key Holder

Orlando Bathing Suit; Mission Viejo (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Benefits for eligible associates

Job summary

Everything But Water is seeking a Key Holder at Shops at Mission Viejo to support the store team with exceptional customer service and brand standards.

You will work closely with the Store Manager to ensure proper shift coverage, mentor Sales Associates, and uphold a welcoming, fashion-forward environment that drives sales and customer satisfaction.

Join a fashion-focused retailer offering competitive pay of $21–$23 per hour plus benefits such as a 401(k) plan and staff merchandise discounts.

Qualifications

• 2–4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability must include nights, weekends, and holidays.
• Effective customer engagement skills.
• High level interpersonal and communication skills.
• Must be fluent in English (speak, read, write).
• Must be 18 years of age or older.
• Standing/walking for an eight-hour shift; ladder; lift 15 pounds.

Responsibilities

• Support Store Manager and Assistant Store Manager to cover shifts and supervise Sales Associates when needed.
• Consistently deliver exceptional customer service by using the company's selling model.
• Maintain brand standards around cleanliness, organization, and visuals.
• Understand sales goals and align behaviors accordingly.

Skills

Retail sales

Supervisory

Customer service

Interpersonal skills

Communication

English fluent

Availability nights weekends

Physical stamina

Age 18+

Job description

Position Location: Shops at Mission Viejo

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company's customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates
• Consistently deliver exceptional customer service by demonstrating the Company's selling model in a confident and knowledgeable manner
• Maintain brand standards around cleanliness, organization, and visual presentation standards
• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales
• 1 year of supervisory experience
• Availability must include nights, weekends, and holidays
• Effective customer engagement skills
• High level interpersonal and communication skills
• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 15 pounds
• Must be 18 years of age or older
• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates.

Salary Range: $21.00 - $23.00

STYLE AND CUSTOMER SERVICE OBSESSED? DIVE INTO A CAREER IN FASHION!

Everything But Water is the largest specialty retailer of women's swimwear and resortwear in the US, with over 90 stores coast-to-coast and a leading website at everythingbutwater.com. Everything But Water offers an unparalleled, year-round selection of head-to-sandy-toe getaway essentials, from designer swimsuits, cover-ups, and sundresses to jewelry, totes, sandals, and more.

Everything But Water is an Equal Opportunity Employer.