Key Holder

Workstream; Jacksonville (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

Workstream in Jacksonville, Florida is seeking a Key Holder who will be responsible for overseeing store operations in the absence of management. The position involves ensuring a high customer service standard and managing the store team effectively.

Candidates should have a High School diploma or GED and at least 6 months of retail experience. This role demands a proactive individual with strong technical skills in computer systems.

Qualifications

• Preferably have a High School diploma or GED.
• At least 6 months to 1 year of retail experience is required.
• Must be technically proficient in computer systems.

Responsibilities

• Responsible for store opening and closing.
• Direct the store team in the absence of management.
• Resolve any issues during the shift.

Skills

Retail experience

Data analysis

Computer proficiency

Education

High School diploma or GED

Job description

Reports to: Store Manager, Assistant Store Manager

POSITION SUMMARY

The primary responsibility for all positions is to WOW Every Customer Every Time and uphold the Core Values as determined by the management team. The Key Holder is responsible for the overall direction of store associates and coordination of store operations in the absence of key store management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for opening and/or closing the store as dictated by schedule.
• In the absence of management staff, serves as the “Manager on Duty” by directing the store team, and adhering to company directed policies and procedures as they relate to the store operations; receiving of merchandise, store opening and closing processes, cash register transactions, daily cash reconciliation, and inventory control.
• Resolve and/or report any issues pertaining the shift including employee, customer, product issues, etc.
• Enforce safety policies and procedures and serves as role model for safety.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• High School diploma or General Equivalency Diploma (GED) preferred.
• Minimum of 6 months-1 year of retail experience.
• Technically proficient in computer systems including related software.
• Gather and analyze data and maintain accurate records.
• Take initiative, assume responsibility, and execute thoroughly.
• Interact with staff at all levels of the organization.
• Possess a valid driver license with an acceptable driving record in accordance with company’s insurance carrier’s standards.